Business Analyst
Business Analyst
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Job Description
Join a Team Thats Passionate About Making Lives Better!
At Bill Gosling Outsourcing we believe that success starts with an amazing team. We are a global leader in outsourcing solutions we focus on making lives better one connection at a time. We provide tailored solutions to businesses around the globe specializing in customer care sales and financial services. Were looking for enthusiastic driven individuals to join our dynamic work environment where fun meets results!
The Business Analyst works with the organizations to help improve our processes and systems. They conduct research and analysis in order to come up with solutions to business problems and help to introduce these systems to businesses and their clients.What Youll Do:
- Champion the development and identification of opportunities for business improvement and efficiencies based on the IIBA Business Analysis Book of Knowledge (BABOK) and the Analytics Framework Tools/Techniques/Methodology to identify business needs that align with business objectives and the corporate vision
- Facilitate Business Process design re-engineering mapping gap analysis audit evaluation and automation of complex data structures using BPMN 2.0 standard for ISO 18295 and ISO 27001 compliance
- Liaison among stakeholders (e.g. operations human resources finance etc.) in order to understand the structure policies and operations of the organization and to determine business requirements at a strategic operational and tactical level
- Elicit business solution and transition requirements and proactively seek clarification of requirements articulate the need for change facilitate and manage direction for process people and data analysis
- Analyze client organizations industry and competitive position providing input into Business Strategies for applications of new technologies through research from various sources e.g. google financial sources Gartner etc.
- Create and present reports / KPI/Solution overview to all levels of the organization
- Set up and maintain the Process Requirements Matrices
- Work with stakeholders and other team members to define metrics and performance goals for the application
- Assist in translating requirements into use cases and expected results for product performance and user acceptance testing Requirements
- Champion company core values and other company programs
- Other duties as assigned
Education
Completed Post-Secondary education in a related field
Preferably a University Degree and/or Technical or Business Degree
Experience
3 years of experience with SQL (or equivalent) Microsoft Excel and statistical analysis tools (e.g. Power BI).
3 years of relevant experience in a business analyst data analyst or statistical analysis role.
5 years of relevant experience in a business analyst data analyst or statistical analysis role ISO implementations and audit would be an asset
Knowledge of BPMN 2.0 process modeling standard
Must display fine attention to detail - successfully completes tasks requiring deep attention to a high volume of detailed information with the ability to build quality process into job functions
Certificates Licenses & Registration:
Certified Business Analysis Professional Designation Business Analyst Certification from an accredited College or Business Degree with the required (CBAP) experience
What Were Looking For:
All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) French. Please note that Information security responsibilities are based on role.
Why Join Us
Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
Comprehensive Training: We offer extensive paid training to ensure youre equipped for success.
Team-Oriented Culture: Work in a collaborative supportive environment with peers who are passionate about what they do.
Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events we foster a lively and inclusive work environment where youll build strong connections.
State-of-the-Art Offices: Work in our modern well-equipped offices designed to enhance collaboration and productivity.
Rewarding Work: Help businesses grow while making a real difference in peoples lives!
Get to Know Us Better! Follow us to get an insider view of our team in action our values in motion and a sneak peek into what makes us an awesome place to work!
Twitter & Instagram: bgocareers
Facebook: Bill Gosling Outsourcing
LinkedIn: Bill Gosling Outsourcing
At Bill Gosling Outsourcing we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race gender age ability status or any other characteristic you are valued here.If you require accommodations at any stage of the hiring process we are happy to work with you to ensure you have the support you need just let us know.
Bill Gosling Outsourcing Where your career thrives!
Required Experience:
IC
Employment Type
Full-Time
