Customer Service Officer

Masters Career Consultancy Pte Ltd

Job Location:

Singapore - Singapore

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Basic Salary: $2700 AWS Variable Bonus

Location: Pioneer

Transport Provided

MNC Logistic Company

Job Scope

Ensure customers orders are processed in a timely and accurately manner
Ensure reports are submitted on a timely to established customers schedules
Investigate root-cause of operation incidents and service failures make recommendation to the CS Managers / Management for improvements
Liaise and update customer closely to resolve customer orders or shipments related issues
Ensure all billings are done timely & accurately with all necessary supporting documents
Adhere to relevant Standard Operating Procedures (SOP) and Work Instructions (WI).

AWS Performance Bonus Variable Bonus (3 bonus per year)

15 days AL

Medical Dental Benefits

Basic Salary: $2700 AWS Variable Bonus Location: Pioneer Transport Provided MNC Logistic Company Job Scope Ensure customers orders are processed in a timely and accurately mannerEnsure reports are submitted on a timely to established customers schedulesInvestigate root-cause of operation incidents...