Food Service Worker

TheDining Food Service Workeris key member of the Campus Dining Team within the Division of Administration at Vanderbilt University. TheFood Service Workeris responsible for supporting theunit operationsin a varietyof functions includingpreppingmaintainingand resettingdining and kitchen areasby cleaning and washingall cookware flatwareutensilsetc.This position isalsoresponsible forcleaningfront and back-of-house floors walls ceilingstrashand garbage position does not have any delegation responsibilities in the kitchen.

About the Campus Dining Department:

Vanderbilt Campus Dining takes pride in the culinary creations served from our kitchens. Our Dining program is highly decorated the winner of many prestigious awards in the food service industry including Best On-Site Food Service Operation in the Nation Best Food Service Operator the prestigious Ivy Award and many more. We have 4 main dining centers restaurants and cafes convenience stores and employ over 300 food service team members.

Key Functions and Expected Performance:

• Collecting washingorganizingand storing used cookware flatware utensils etc. from dining and kitchen areas

• Maintenance of the front and back-of-house floors walls ceilings trash and garbage disposals

• Ensure clean and functional stations by keeping areas stocked with necessary sanitary items

• Assist with basic food preparation like smoothies salad bar preparation and serving customers on the service line.

• Assist with receiving/stock of orders

• Complete production and log sheets as assigned

• Perform all other duties as assigned and/or when needed

• Lead by example and follow customer service standards outlined in the employee handbook.

• Works in a team-driven environment takes direction delegates tasks and assistswith problem-solving

• Maintains quality safetyand sanitary standards of State and City Health Departments andVanderbilt Campus Dining codes

• Maintains clean and orderly work area and complete other general cleaning duties such as mopping/sweeping floors and emptying trash cans and cleansequipment

• Reports to management any safety hazardsand equipment in need of repair

• Assists in keeping the kitchen refrigerators and store rooms sanitary and orderly by cleaning utensils equipment fixtures and work areas

• Understands Vanderbilt Campus Dining Meal Plans and has the ability to explain the guidelines of the plan to customers

• Provide on-the-job training to new hires

Qualifications:

• High School Education or equivalent preferred

• Excellent customer service

• Great interpersonal skills and the ability to work in a team environment

• Previous dishwashing and food preparation experiencepreferred

• Ability to follow instructions and help withbasic food servicetasks as needed

• Ability to read documents

• Must be able to safely operate all kitchen equipment

• Ability to lift up to 50 lbs. and frequently lift push pull or carry up to 30 lbs.

• Ability to walk or stand for extended time periods up to 6 hours

• Involves repetitive motion

• Requires frequent lifting/transporting hot food items

• Ability to work in all unit and kitchen areas while interacting with heated equipment steam chemicals for cleaning etc.

Key Characteristics of a Successful Team Member in this Work Unit:

• Acceptance of Feedback Takes constructive criticism with grace and makes improvements without taking it personally or holding grudges; when wrong owns it freely admits mistakes

• Believes Believes in the work being done and in the importance of the organizations mission

• Raises the Bar Expects and delivers excellence; is a creative problem solver; is proactive; welcomes input on making things better -- places a high value on learning and getting better

• Teamwork Genuinely values teamwork and co-workers; make them feel valuable and important by acknowledging what they do well. Doesnt expect from others effort that one is unwilling to do themselves. Finds ways to acknowledge others strong suits.

• Assumes the Best Assumes that others are working as hard as you are on things that are as important as what you are working on; just because you dont know what someone does it doesnt mean theyre not doing anything