General Manager
General Manager
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1 Vacancy
Job Description
General Manager
Wisper Internet is seeking a full time exempt General Manager to join our Field Operations this role the primary responsibility will be oversight of all staff budgets and operations of the local business unit while formulating the overall growth strategy for the area and implementing best practices adhering to the Wisper Way. The General Manager must be a thoughtful leader a confident decision-maker and a guide for ensuring that our customers experience excellent service. (Think of this role as the Mayor of the local business unit.)
Essential Job Functions
Oversee day-to-day operations
Build excellent working relationships with respective communities staff industry peers vendors contractors &supporters
Design strategy & set goals for growth
Maintain budgets & optimize expenses
Drive sales goals for the area
Set & follow established policies & processes utilizing The Wisper Way
Ensure employees work productively & develop professionally
Oversee recruitment & training of new employees
Evaluate & improve operations & financial performance
Direct the employee assessment process
Prepare regular reports for leadership
Ensure staff follows health & safety regulations
Provide solutions to issues (e.g. profit decline employeeconflicts loss of business to competitors)
Other duties as directed
Job Requirements
High school diploma or equivalent
4 years of knowledge of installation & maintenance inwireless industry or similar field is preferred
2 years experience with ISP telecom cable or wirelessindustry
2 years working knowledge of computer skills includingbut not limited to Microsoft Word Excel Outlook SalesCRM programs
2 years experience in administering processes & policiesas they relate to safety attendance performance work rules & code of conduct
2 years experience with communication systems & tools
2 years experience providing training feedback &motivation to employees
Legally authorized to work in country of employmentwithout requiring sponsorship for employment visa statusnow or in the future
Must pass a background check MVR & drug screen
Desired Skills & Competencies
2 years experience leading P&L is preferred
Strong organizational time-priority management & results-driven leadership skills
Proven experience as a General Manager or similarleadership role
Ability to create a motivating positive environment whileinstilling a culture of accountability
Experience in planning & budgeting
Strong interpersonal presentation & excellentcommunication skills
Problem-solving aptitude
Business acumen with results-driven focus
Customer & client focus
Ability to build strong relationships in local communities
Exceptional planning coordination & execution skillsalong with confidence working in a high-pace rapidlychanging environment without concrete definition
Ability to negotiate influence manage & drive action
Working Conditions
Fast-paced environment with multiple changes toschedules & fluctuating priorities
Work is performed primarily inside an office at a desk orwithin a warehouse setting but may include outdoors in all weather conditions
A pre-employment background check motor vehicle record check and drug screen are required for this position. All employment offers are contingent upon the results of the background check motor vehicle record check and drug screen.
Required Experience:
Director
Employment Type
Full-Time
