Agency Partnerships Manager (Contract)
Agency Partnerships Manager (Contract)
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Job Description
We are Indeed Flex. We Help People Get Jobs. Right now were hiring!
The current staffing model is broken with low wages and limited opportunities. As flexible work continues to grow were taking a radically different approach: providing job seekers with control ownership and choice so employees can find the working patterns and scenarios to suit their doing so we aim to revolutionise the industry.
After demonstrating our approach throughout the UK under the Syft brand we were acquired by in 2019 and we rebranded to Indeed Flex in 2020. With continued independence and phenomenal levels of support weve been able to accelerate our mission as we expand throughout the US as well as the UK. Fast growth creates tremendous opportunities - come and join a team of inquisitive passionate and driven individuals helping each other grow and building something meaningful!
Main Purpose
ThePartnerships Manager is responsible for fostering and maintaining strong relationships with agency partners to ensure seamless collaboration compliance and performance optimization. This role serves as the primary point of contact for agency partners managing communication onboarding and issue resolution while driving strategic initiatives that enhance engagement and fulfillment. Additionally the Partnerships Manager plays a key role in supporting business development efforts working cross-functionally to implement new client requirements improve processes and maximize agency contributions to the companys success. Through data-driven performance monitoring strategic negotiation and proactive problem-solving this role ensures that agency partnerships drive value and align with company goals.
This position is onsite in Austin TX (at The Domain) five days per week with the option to work from home on Thursdays.
This position ends January 9th 2026.
Qualifications & Skills
- Significant business development or direct sales experience specifically targeting enterprise-level business and contacts at c-level or above.
- Commercially minded with high-level attention to detail.
- Superb ability to build rapport quickly within a face-to-face environment.
- Previous experience of managing multiple sales processes through to completion.
- Must possess the desire to succeed and be obsessive about hitting targets consistently.
- Excellent communication skills.
- Have a natural ability to persistently motivate yourself and others by being a great team player.
- Strong organizational skills attention to detail and time management.
- Strong IT skills and have experience using CRM systems preferably Salesforce.
Responsibilities & Duties
- Take ownership of communication with integral agency partners answering queries issue management and dispute resolution ensuring supply relationships run smoothly and executing strategy.
- Work collaboratively with the Partnerships Development Manager to close new agency relationships picking up once handed over at appropriate stages in the cycle and maintaining involvement to ensure agency engagement during handover.
- Onboarding new agencies following onboarding processes and adhering to timelines including: contract management portal training client briefings collating compliance documentation coverage mapping and ensuring onboarding documentation including rate cards training material and client briefings are regularly updated.
- Establish rapport and build relationships with agency partners to monitor and maximise engagement compliance and adherence to processes.
- Develop open and honest strong relationships with agency partners that encourages trust and transparency with diarised regular communication with integral agency partners ensuring ongoing dialogue.
- Holding agencies accountable for performance levels proactively monitoring agency partner performance using Agency and Client dashboards regularly on Tableau identifying and addressing issues with fulfillment and demand escalating where necessary both to internal and external stakeholders.
- Leading on client implementation and new supply requirements working collaboratively with internal stakeholders to build knowledge on client accounts and maximise fulfilment and performance on key accounts.
- Share agency partner updates and performance with the internal departments.
- Creating implementing and refining new processes to enable agency supply on new accounts.
- Create and deliver training presentations for agency suppliers. Effectively communicating demand briefing new and existing agencies on projects and upcoming client requirements.
- Interim escalation point both internally and externally take an impartial view and reach a fair conclusion when there is a dispute or misunderstanding by effectively liaising with the client and internal departments to resolve the situation escalating and seeking advice where appropriate and necessary.
- Reviewing and analysing agency feedback and issue log identifying areas for improvement within our service escalating any issues to relevant areas of the business and presenting solutions.
- Develop new business opportunities through a mix of professional networking methods.
- Build a strong pipeline of fully qualified opportunities within the desired client market.
- Proactively source your own new business partnerships.
- Work with mid-market and marketing as appropriate to promote and convert the sales pipeline.
- Delivering confident well-researched and individually tailored sales presentations to prospective client senior management.
- Develop pre-sales materials to i.e. proposals client presentations and case study documents.
- Sharing of industry best practices with clients to maximize the value of our solutions and services.
- Negotiating commercials and contractual agreements.
Benefits
- $65000 salary
- Employee Assistant Program
- 25 days PTO (prorated) Birthday Off
- 8 Paid Holidays
- Duvet days
- Volunteer days
Youll fit right in at Indeed Flex if:
- Youre a great communicator and highly collaborative. Were best when we all pull in the same direction
- You dont mind doing the work whatever it is - you can see the impact at the end and youre in it for the long haul
- Data is your heart and soul - you know you need it to drive you in the right direction
- Youre proactive and always willing to learn
- You can navigate the ambiguity and high levels of autonomy in a scale up environment - you know what were about and you want to be a part of it
Work Environment
This job operates in a professional office environment or remotely. This role routinely uses standard office equipment to complete daily responsibilities and duties. If working in a remote office environment a clean designated workspace must be kept in a safe condition free from hazards to both the employee and the equipment. Remote office positions also require reliable high-speed internet.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger handle or feel; and reach with hands and arms. The employee is required to sit or stand at a desk indoors for most of the day; and is occasionally required to climb or balance; and stoop kneel crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.
Position Type / Expected Hours of Work
Full-Time Position. Hours are Monday - Friday regular business hours. Occasional evening and weekend work may be required as job duties demand.
Travel
This position requires minimal travel less than 25% of the time. Most travel is outside of the local area and will require overnight accommodations.
All travel is subject to the Indeed Flex travel policy and will be recompensed per the policy. It is the responsibility of the employee to understand and abide by the Indeed Flex Travel Policy in order to receive appropriate expense reimbursements.
Work Authorization / Security Clearance
None Required For This Position
AAP/EEO Statement
Were an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Required Experience:
Manager
Employment Type
Contract
