L2 Desktop Support

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profile Job Location:

Jersey City - USA

profile Monthly Salary: Not Disclosed
Posted on: 10-09-2025
Vacancies: 1 Vacancy

Job Summary

We are immediately hiring for L2 Desktop Support

Location: Jersey City NJ (Onsite)

Level 2 Desktop Support role involves escalated technical troubleshooting for complex hardware software and network issues along with user account management system maintenance and assisting with hardware/software deployment. Responsibilities include diagnosing problems performing system updates providing training and documenting technical solutions for end-users and the IT team. This role requires advanced technical knowledge of operating systems networking and enterprise applications strong problem-solving skills

- Administer maintain servers troubleshoot hardware software ensure system integrity.

- Design deploy infrastructure collaborate cross-teams optimize performance proactively.

- Implement security protocols monitor breaches respond to incidents efficiently.

- Manage backups test disaster recovery maintain business continuity plans.

- Document configurations support users improve systems with continuous monitoring.

We are immediately hiring for L2 Desktop Support Location: Jersey City NJ (Onsite) Level 2 Desktop Support role involves escalated technical troubleshooting for complex hardware software and network issues along with user account management system maintenance and assisting with hardware/software de...
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Key Skills

  • Mac Os
  • Active Directory
  • Desktop Support
  • Computer Networking
  • Mobile Devices
  • Windows
  • Remote Access Software
  • SCCM
  • Help Desk
  • Operating Systems
  • Remedy
  • Troubleshooting