Desktop Support Technician

New York City, NY - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Desktop Support Technician

Location: New York NY 10017

Duration: 6 months Contract

Rate: $41 Hourly

Description:

NOTES From Manager:

5 years Desktop Support Experience

Not necessary finance background (PREFERRED can train on that part if has good relevant working experience on Desktop support)

Strong in troubleshooting team player attitude good comms. Intune supporting mobile devices.

Office 5 days onsite.

Finance exp preferred

The Desktop Support Technician role presents an opportunity to solve problems of moderate to high complexity without help and escalate very complex problems to more senior staff.

Specific responsibilities include:

Provide technical support for users of desktop hardware and software; users can be in remote locations

Troubleshoot application issues including viruses hard disk diagnostics and file repair data encryption and SMS reporting

Troubleshoot printers and copier interfaces

Track and resolve incidents and requests in an incident management system

Perform a variety of support activities including inventory and coordination with outside technology vendors

Work overtime hours weekend hours and on-call hours as required

Skills & experience required:

Bachelors degree preferred

Two-four years of experience configuring installing troubleshooting and repairing printers PC and laptops

Strong technical knowledge of Windows 7 & 10 Microsoft Office 2013-365 products Market Data Applications (ex. Bloomberg) and telephony systems

Proficiency in troubleshooting desktop computer issues both hardware and software

Experience with supporting mobile devices

In addition the ideal candidate will be or have

Excellent customer services skills

Excellent communication skills

Team player attitude

**This is a desktop contractor that will need to be on-site 5 days a week to help with projects and other desktop support items.**

Job Title: Desktop Support Technician Location: New York NY 10017 Duration: 6 months Contract Rate: $41 Hourly Description: NOTES From Manager: 5 years Desktop Support Experience Not necessary finance background (PREFERRED can train on that part if has good relevant working experience on Desktop s...