Software Developer (Remedy) 0387-1213

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

HM Note: This hybrid contract role is two (2) days per month in office. Candidates resumes must include first and last name.

Description

Scope of Automation:

Updates to the online intake form to support new multi-service offerings and improve user experience.
Enhancement of Helix intake templates ensuring they are updated to reflect the implementation of new services.
Development of automations to facilitate online agreements and backend workflow processes optimizing administrative tasks.

Planned Automation Activities

Completion of ongoing automation activities to support the implementation of new service offerings via the intake process.
Execution of additional automation tasks related to Ontario Health provincial service automation including eReferral integration with ONE ID eConsult and EMR additional services.
Integration of Helix to provide a customer dashboard and online agreements leveraging data collected from intake tickets.
Automation of oAuth client profiles aimed at eliminating manual data entry and further improving workflow efficiency.

Must haves:

Strong experience with Remedy ARS Development 8 years
Strong experience with backend data and features of BMC ITSM v9 8 years
Strong experience in code review and unit testing 8 years
Experience mapping business requirements into functional specifications 8 years
Experience designing and building of custom data-driven solutions 8 years
Familiarity with SQL 2 years
Report development Smart Reporting and SSRS 2 years

Responsibilities:

Review with stakeholder provided business requirements and get clarifications wherever needed
Design solution and do design walkthrough with in-house developers before implementing
Build approved solution in lower environments
Unit Test solution
Support stakeholders through validation and testing phase
Document solution and promotion instructions

Desired Skills:

Experience with Remedy integration options including Web Services 4 year
A team player with a track record for meeting aggressive deadlines; strong relationship building facilitation and influencing skills to successfully partner with internal and external stakeholders
Excellent verbal and written communication skills
Working knowledge of privacy policies and security principles
Experience conducting design walkthrough sessions with project team
Experience reviewing analyzing and modifying product installation scripts including encoding testing debugging
Ability to provide post-implementation support and resolve any post-implementation technical issues
Ability to provide user and system documentation as required

Required Experience / Evaluation Criteria: and nbsp; and nbsp;

Strong experience with Remedy ARS Development 8 years.: 25 points
Strong experience with backend data and features of BMC ITSM v9 8 years.: 25 points
Strong experience in code review and unit testing 8 years.: 20 points
Experience mapping business requirements into functional specifications 8 years.: 10 points
Experience designing and building custom data-driven solutions 8 years.: 10 points
Experience developing reports ARS code and integrations in a Helix SaaS setting 2 years.: 10 points

Total evaluation criteria: 100 points

Deliverables:

Review with stakeholder provided business requirements and get clarifications wherever needed
Design solution and do design walkthrough with in-house developers before implementing
Build approved solution in lower environments
Unit test solution
Support stakeholders through validation and testing phase
Document solution and promotion instructions

Knowledge Transfer Details:

The Candidate will ensure full knowledge transfer is provided to the Ontario Health team before end of engagement.
The candidate must provide design development and migration related documentation as part of Knowledge transfer.
The candidate will consult and collaborate with Ontario Healths Remedy SMEs prior to making any important design and build decisions.
The candidate will conduct code/configuration review with Ontario Health Remedy SMEs for any code/configuration built by the candidate.
All code configuration and documentation built by the candidate as part of this engagement is considered Ontario Health material.
The candidate must complete KT for assigned work packages at the latest two weeks before the end of the contract

Must Haves: and nbsp;

Strong experience with Remedy ARS Development 8 years and nbsp;
Strong experience with backend data and features of BMC ITSM v9 8 years and nbsp;
Strong experience in code review and unit testing 8 years and nbsp;
Experience mapping business requirements into functional specifications 8 years and nbsp;
Experience designing and building of custom data-driven solutions 8 years and nbsp;
Familiarity with SQL 2 years and nbsp;
Report development Smart Reporting and SSRS 2 years and nbsp;

HM Note: This hybrid contract role is two (2) days per month in office. Candidates resumes must include first and last name.DescriptionScope of Automation:Updates to the online intake form to support new multi-service offerings and improve user experience.Enhancement of Helix intake templates ensuri...