Software Developer (Remedy) 0387-1213
Software Developer (Remedy) 0387-1213
Posted on :
10-09-2025
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1 Vacancy
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Job Description
HM Note: This hybrid contract role is two (2) days per month in office. Candidates resumes must include first and last name.
Description
Scope of Automation:
- Updates to the online intake form to support new multi-service offerings and improve user experience.
- Enhancement of Helix intake templates ensuring they are updated to reflect the implementation of new services.
- Development of automations to facilitate online agreements and backend workflow processes optimizing administrative tasks.
Planned Automation Activities
- Completion of ongoing automation activities to support the implementation of new service offerings via the intake process.
- Execution of additional automation tasks related to Ontario Health provincial service automation including eReferral integration with ONE ID eConsult and EMR additional services.
- Integration of Helix to provide a customer dashboard and online agreements leveraging data collected from intake tickets.
- Automation of oAuth client profiles aimed at eliminating manual data entry and further improving workflow efficiency.
Must haves:
- Strong experience with Remedy ARS Development 8 years
- Strong experience with backend data and features of BMC ITSM v9 8 years
- Strong experience in code review and unit testing 8 years
- Experience mapping business requirements into functional specifications 8 years
- Experience designing and building of custom data-driven solutions 8 years
- Familiarity with SQL 2 years
- Report development Smart Reporting and SSRS 2 years
Responsibilities:
- Review with stakeholder provided business requirements and get clarifications wherever needed
- Design solution and do design walkthrough with in-house developers before implementing
- Build approved solution in lower environments
- Unit Test solution
- Support stakeholders through validation and testing phase
- Document solution and promotion instructions
Desired Skills:
- Experience with Remedy integration options including Web Services 4 year
- A team player with a track record for meeting aggressive deadlines; strong relationship building facilitation and influencing skills to successfully partner with internal and external stakeholders
- Excellent verbal and written communication skills
- Working knowledge of privacy policies and security principles
- Experience conducting design walkthrough sessions with project team
- Experience reviewing analyzing and modifying product installation scripts including encoding testing debugging
- Ability to provide post-implementation support and resolve any post-implementation technical issues
- Ability to provide user and system documentation as required
Required Experience / Evaluation Criteria: and nbsp; and nbsp;
- Strong experience with Remedy ARS Development 8 years.: 25 points
- Strong experience with backend data and features of BMC ITSM v9 8 years.: 25 points
- Strong experience in code review and unit testing 8 years.: 20 points
- Experience mapping business requirements into functional specifications 8 years.: 10 points
- Experience designing and building custom data-driven solutions 8 years.: 10 points
- Experience developing reports ARS code and integrations in a Helix SaaS setting 2 years.: 10 points
Total evaluation criteria: 100 points
Deliverables:
- Review with stakeholder provided business requirements and get clarifications wherever needed
- Design solution and do design walkthrough with in-house developers before implementing
- Build approved solution in lower environments
- Unit test solution
- Support stakeholders through validation and testing phase
- Document solution and promotion instructions
Knowledge Transfer Details:
- The Candidate will ensure full knowledge transfer is provided to the Ontario Health team before end of engagement.
- The candidate must provide design development and migration related documentation as part of Knowledge transfer.
- The candidate will consult and collaborate with Ontario Healths Remedy SMEs prior to making any important design and build decisions.
- The candidate will conduct code/configuration review with Ontario Health Remedy SMEs for any code/configuration built by the candidate.
- All code configuration and documentation built by the candidate as part of this engagement is considered Ontario Health material.
- The candidate must complete KT for assigned work packages at the latest two weeks before the end of the contract
Must Haves: and nbsp;
- Strong experience with Remedy ARS Development 8 years and nbsp;
- Strong experience with backend data and features of BMC ITSM v9 8 years and nbsp;
- Strong experience in code review and unit testing 8 years and nbsp;
- Experience mapping business requirements into functional specifications 8 years and nbsp;
- Experience designing and building of custom data-driven solutions 8 years and nbsp;
- Familiarity with SQL 2 years and nbsp;
- Report development Smart Reporting and SSRS 2 years and nbsp;
Employment Type
Full Time
Key Skills
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