Service Sales Rep

Service Sales Representative

ASSA ABLOY Entrance Systems Pedestrian Door Solutions

Join the industry leader in automated door solutions! ASSA ABLOY Entrance Systems is a global manufacturer committed to creating safe secure and efficient entrance systems for people worldwide. We specialize in automated pedestrian industrial and high-performance door solutions operating in over 100 countries.

Why Join ASSA ABLOY Entrance Systems

At ASSA ABLOY we offer more than a job we provide an environment for growth innovation and meaningful contributions. Heres why our team loves being part of ASSA ABLOY:

1. Comprehensive Benefits
Enjoy competitive pay robust health insurance options retirement plans and monthly/quarterly bonus opportunities. Your well-being matters to us which is why we also offer PTO holidays and additional perks like tuition reimbursement and service awards.

2. Meaningful Impact
Your work will directly impact customers in industries such as healthcare transportation and retail by delivering sustainable customized door solutions. Whether youre solving complex technical challenges or collaborating with contractors every task helps build safer more efficient spaces.

3. Career Growth & Development
We invest in you from day one. We provide well-defined career paths with regular performance reviews and opportunities for promotion. Participate in programs designed to develop your leadership skills and prepare you for management roles. Explore different roles within the company to find the best fit for your skills and interests.

The Role:

This position will interface with customers field technicians as well as other departments and management level associates within the company with a focus on customer service. It is also vital to the successful growth of our companys service business and will serve as a key component for a portion of our local Key Accounts business.

The successful candidate will be responsible for growing our local services business by developing new account opportunities maintaining existing relationships with existing customers within the territory as well as maintaining open communication with customers regarding work schedule and meeting expectations.

Key Responsibilities:

• Meet monthly and quarterly service sales quota.
• Meet monthly and quarterly service quoting quota.
• Understand the companys quoting and CRM process and systems.
• Submit forecast and reports in a timely legible manner.
• Strong communication time management negotiation and follow-up skills.
• Call on local end users continually (in-person visits).
• Maintain the relationships with our major customers.
• Foster relationships with new prospects.
• Responsible for providing customers with all requested service reports.
• Understanding of AAADM Certification.
• Possess knowledge and understanding of the functions and use of door hardware/electric door hardware.
• Be involved in any/all customer complaints and resolution process.
• Knowledge of competitions pricing strengths and weaknesses.
• Join and maintain professional associations to enhance selling opportunities.
• Complete understanding of workflow with Dispatch/Administrative Assistant in the local District.
• Any other related duties as required or assigned.

What You Will Need:

• Marketing or business degree preferred.
• 2-3 years experience in a business development/sales environment.
• Bilingual (spanish and english) is Highly Preferred
• Must demonstrate a high level of organization
• Ability to work well within a group in a team environment.
• Self-motivating problem-solving capable of managing multiple projects.
• Professional appearance.
• Positive attitude.
• Grace under pressure.
• Accuracy and attention to detail.
• Sharp analytical skills.
• Positive attitude.
• Exceptional organization skills.
• Ability to take direction well.
• Excellent verbal communication skills.
• High-energy results-oriented approach.
• Reliable and disciplined.
• Excellent follow-up skills.
• Working knowledge of MS Office Products.
• Familiarity with CRM systems.

What We Offer:

Comprehensive Benefits

• Health dental and vision plans
• 401(k) with company matching
• Short- and long-term disability life accident and travel insurance
• 15 PTO days and 11 paid holidays

Work-Life Balance

• Flexible scheduling for when life happens standard hybrid schedule

Ongoing Training & Recognition

• Get up to speed quickly with our structured onboarding process.
• Access to online courses to keep your skills sharp and up to date.
• Learn from experienced colleagues and industry experts.
• Length of Service awards to celebrate your milestones.

Our Commitment to Diversity & Inclusion:

ASSA ABLOY fosters a workplace where everyone feels valued respected and included. We celebrate diversity and strive for equity in all aspects of our organization. Together we innovate and create solutions that serve our global community.

We are the ASSA ABLOY Group
Our people have made us the global leader in access return we open doors for them wherever they go. With nearly 63000 colleagues in more than 70 different countries we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer more secure and easier to access.

As an employer we value results not titles or backgrounds. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally.

As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.