InsuranceLabs Operations TL
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Location: Indore (WFO)
Employment Type: Full-time
Working Days: 6 days (Rotational Shifts)
About the role -
We are seeking an experienced and proactive Team Lead who will oversee and optimize daily insurance lab operations focusing on the reports closure part within TAT. This role demands flexible timing and strong ideal candidate to have exceptional skills in data handling and presentation be highly adaptable and possess strong problem-solving abilities. Excellent communication skills and the ability to interact and collaborate with stakeholders are essential for driving and executing processes effectively. Onwer
Qualifications:
Proven experience in a quality check or related role preferably within the insurance or healthcare sectors.
Strong proficiency in Excel and data presentation tools.
Excellent problem-solving and communication skills with the ability to interact and collaborate with stakeholders.
Demonstrated leadership skills with the ability to support and motivate a team.
Strong attention to detail and a commitment to maintaining high-quality standards.
Key Responsibilities:
- Followup and tracking: Retrive and close all reports within TAT.
- Team Leadership: Motivate and align the team towards goals.
- Process Optimization: Track cases effectively for timely closure.
- Vendor Management: Maintain good relationships with vendors (DCs and hospitals).
- Performance Metrics: Analyze data to drive performance.
- Compliance and Safety: Uphold strong integrity.
- Technology Focus: Utilize new tools for performance optimization.
- Cross-Functional Collaboration: Work collaboratively with internal stakeholders.
Key Skills
- Sales Experience
- Time Management
- Marketing
- Customer Service
- Communication skills
- Retail Sales
- Business Management
- Outside Sales
- Telemarketing
- Insurance Sales
- Medicare
- Phone Etiquette
About Company
MediBuddy is one of the best (cashless) healthcare providers in India. At MediBuddy you can book Health check packages, online lab tests, online medicines, online doctor consultation, teleconsultation, dental consultation and many more. You can also book outpatient, inpatient, and wel ... View more
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