Resident Services Supervisor
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Job Location:
Yearly Salary:
Posted on:
10-09-2025
Vacancies:
1 Vacancy
Job Summary
Are you a natural leader who thrives on coaching teams to deliver their best work Do you excel at turning challenges into opportunities and keeping people focused under pressure Are you ready to take on a role where your decisions directly shape culture performance and resident satisfaction
If so Capital Property Solutions (CPS) is looking for a Resident Services Supervisor to lead inspire and elevate our Resident Services team. This is a chance to step into a leadership role where youll have both immediate impact and long-term influence as we scale our operations over the next 35 years.
What We Offer
We believe great work happens when people feel valued and supported. At CPS we invest in our teams professional personal and social growth and we back it up with competitive pay excellent benefits and a culture that feels like family. We offer a salary of $50000$65000 (dependent on experience) and 100% paid medical insurance plus a comprehensive benefits package that includes:
If so Capital Property Solutions (CPS) is looking for a Resident Services Supervisor to lead inspire and elevate our Resident Services team. This is a chance to step into a leadership role where youll have both immediate impact and long-term influence as we scale our operations over the next 35 years.
What We Offer
We believe great work happens when people feel valued and supported. At CPS we invest in our teams professional personal and social growth and we back it up with competitive pay excellent benefits and a culture that feels like family. We offer a salary of $50000$65000 (dependent on experience) and 100% paid medical insurance plus a comprehensive benefits package that includes:
- Dental and life insurance options
- HSA option
- 401(k)
- 11 paid holidays
- Paid vacation sick and wellness time
- Company-provided computer and cell phone
- Career advancement and internal promotions
- Employee recognition and incentive programs
- Lead and mentor the Resident Services team modeling professionalism empathy and accountability
- Train coach and develop coordinators to exceed performance goals and deliver outstanding service
- Oversee daily operations ensuring compliance with policies standards and quality expectations
- Handle escalated resident concerns with professionalism and care
- Collaborate with leadership and other departments to align service delivery with company goals
- Monitor performance use feedback systems to drive improvement and proactively resolve issues
- Set the tone for culture and values building a team environment where people feel supported heard and motivated
- Proven leadership experience with a track record of coaching and motivating teams
- Excellent communication skills and the ability to work well across departments
- Strong organizational and detail-orientation balanced with the ability to see the big picture
- Calm adaptable and solutions-focused in fast-paced environments
- Tech-savvy with experience in Microsoft Word Excel Outlook and call center or customer service software
- A hands-on leadership style with the drive to take ownership and deliver results
Required Experience:
Manager
Key Skills
- Athletics
- Administration And Accounting
- Academics
- Financial Services
- Cisco
- Analytics
About Company
Looking for a HOA Management in Columbus, OH? We are local experts with the HOA Management experience and systems you need. Contact Capital Property Solutions today at (614) 481-4411 for your Columbus HOA Management needs.
