Customer Service Administrator

Florence - USA

Monthly Salary: $ 55000 - 65000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

If you are a Recent College Grad or Early Career College Grad in the Cincinnati/Northern KY area this could be a great opportunity to get your career started or jump started.

Great Opportunity for Growth within the company!

We have partnered with a Manufacturer in Florence KY to lead a search for a Newly Created Customer Service Administrator role

Customer Service Administrator

Provides technical support to our customers and are expected to develop a working knowledge of our core products.
Professionally represent the company to our customers with the knowledge and skills to provide them the product or service they need.
There a 95/5 split between office work and warehouse requirements that includes inventory counts organization and shipping orders as needed.
Issue quotes with appropriate lead times
Receive customer orders
Communicate the scheduling of production
Assist with packing of outbound product and stocking of inbound items.
Communicate with sales force and customers daily.

Responsibilities:

Respond to customer inquiries provide quotes and take customer orders
Negotiate sale and purchase prices
Proactively generate sales and promote company products
Support outside sales representatives
Expedite back-orders
Assist with pulling inventory preparing shipments and updating inventory levels
Assist with customer returns
Interact with customers and suppliers to obtain and fill orders correctly
Troubleshoot customer concerns.

Job Requirements:

Excellentcustomer service and communication skills
Reliable organized detailed and focused
Industrial or mechanical product sales experienced preferred
Comfortable with common business software such as Microsoft office applications MS Excel Gmail.
Ability to use basic computer applications and have efficient typing skills that allows for rapid e-mail communication
User level experience with ERP systems such as QuickBooks SAP e-commerce admin and common business practices such as customer account management inventory updates and material planning
Must be available for standard daytime business hours (M-F 8:00 AM to 5:00 PM EST)

Required Experience:

Unclear Seniority

If you are a Recent College Grad or Early Career College Grad in the Cincinnati/Northern KY area this could be a great opportunity to get your career started or jump started.Great Opportunity for Growth within the company!We have partnered with a Manufacturer in Florence KY to lead a search for a Ne...