City Manager - Asheville, NC

Recruitment Brochure

Position Closes October 5 2025

The historic and eclectic City of Asheville nestled in the beautiful Blue Ridge Mountains seeks a seasoned and strategic municipal leader to serve as its nextCity Manager.The successful candidate is action-oriented capable of making timely decisions and driving progress. The City Manager must work collaboratively with a highly active and engaged Council to seek common ground among a range of viewpoints and varied priorities. Overseeing planning effective project implementation and evaluation to meet the Citys strategic goals are critical skills that the next manager will employ.

With a strong background in local government the nextCity Managerwill bring experience in long-term strategic planning including multi-year budgeting capital improvement plans and forecasting for future needs. The successful candidate demonstrates foresight and discipline balancing immediate action with sustainable growth. Additionally this leader is inclusive and culturally aware valuing openness and appreciation for all communities and committed to fostering engagement across diverse populations.

A critical responsibility for the next City Manager will be leading Asheville through its continued recovery from Hurricane Helene which significantly impacted the area a year ago. Diversifying the economy to reflect a well-rounded fiscal status from different revenue streams will be an important goal. With the community still in recovery mode the City Manager must ensure that federal and state recovery funds are managed responsibly and transparently maximizing their impact. Prior to the storm water outages highlighted long-standing vulnerabilities in the citys aging water infrastructure which now needs substantial reinvestment and strategic long-term planning. On the heels of still navigating Hurricane Helene recovery an affordable housing shortage and the need for an updated strategic plan the next City Manager will have a unique opportunity to help redefine and reinvent Ashevilles future particularly in how essential services are delivered and infrastructure is modernized.

While every city is unique Asheville stands out due to its progressive political climate its role as a popular tourist destination and the dynamic between long-term residents and newcomers. The community and Council hold high expectations for the next City Manager who must skillfully manage these complexities primarily by building strong relationships with residents from all sectors of the community. The ideal candidate will bring experience navigating diverse perspectives demonstrating political awareness and excellent communication skills.

About the Community:

The City of Asheville serves as the county seat of Buncombe County and is the most populous city in Western North Carolina. Ashevilles roots trace back to Cherokee territory and early European American settlement in 1785. Officially named in 1797 after Governor Samuel Ashe the city experienced significant growth following the arrival of the railroad in 1880. Today Asheville is known for its strong artistic identity progressive culture and innovative community. The citys most iconic attraction is theBiltmore Estate the largest private home in America drawing over a million visitors annually. Downtown and theRiver Arts District are cultural hubs filled with artist studios galleries breweries and live music venues like the nationally recognized Orange Peel. Asheville also boasts one of the highest numbers of breweries per capita in the U.S. contributing to its title as Beer City USA.

Outdoor enthusiasts are drawn to nearby outdoor amenities such as theBlue Ridge ParkwayCraggy Gardens andMount Mitchellthe highest peak east of the Mississippi. The City is a prime destination for hiking biking scenic drives and fall foliage viewing recently earning the title of the most affordable fall foliage destination in the U.S. Beyond the outdoors Asheville offers a dynamic culinary scene from Appalachian-inspired fare to globally influenced cuisine. Wellness seekers enjoy spa experiences at places like the opulentOmni Grove Park Inn while families and visitors of all ages can find something to explore across Ashevilles eclectic neighborhoods and green spaces.

With a population of approximately 95000 as of 2024 the City has a diverse and educated community. Over 93% of adults are high school graduates and more than half hold a bachelors degree or higher. Asheville is home to a dynamic mix of higher education institutions that reflect the Citys creative and community-driven Asheville a nationally recognized liberal arts university offers strong academics with a focus on undergraduate research.A-B Tech provides hands-on career-focused programs and transfer opportunities while nearbyWestern Carolina University offers a variety of high-demand undergraduate and graduate degree programs a focus on student learning and affordability through theNC Promise program and a beautiful mountain campus environment.

Asheville is demonstrating remarkable resilience in the aftermath of Hurricane Helene which struck in September 2024. The storm brought unprecedented rainfall with the French Broad and Swannanoa rivers surpassing historic flood levels inundating areas like Biltmore Village and the River Arts District. The city experienced widespread power outages infrastructure damage and significant tree loss leaving neighborhoods vulnerable to future climate shocks.

Despite these challenges Asheville is steadily recovering. Businesses are thriving with open shops art galleries and restaurants inDowntown Asheville which was largely undamaged by the flooding; however other businesses are still struggling to recover. The Biltmore Estate reopened in November 2024 and the Blue Ridge Parkway remains mostly open and is a popular destination for visitors. Community efforts are evident with over 300 volunteers participating in rebuilding initiatives and local businesses like Highland Brewing Company contributing to recovery through fundraising efforts.

However the road to full recovery is ongoing. The loss of over 800000 acres of forested land has increased the regions vulnerability to floods wildfires and extreme heat. Nevertheless Ashevilles spirit remains unbroken. The community continues to rebuild supported by local and federal aid and remains a testament to resilience and hope.

About the Organization and Position:

The City of Asheville operates under a Council-Manager form of governmentunder which elected City Council members are the community leaders and policy makers who establish thevision for Asheville. The Council comprises a Mayor Vice Mayor and five council members.

Reporting to the City Council theCity Managerwill lead and coordinate the Citys daily operations through effective delegation and oversight of department heads and staff while also serving as a public faceengaging with media and residents with professionalism composure and transparency even under intense public scrutiny. TheCity Manageris responsible for preparing and managing the budget aligning resources with Council priorities and ensuring responsible use of diverse funding sources.

TheCity Manageroversees the budget which forFY 2025-2026is $256Ma $5.20/million or 2.2% increase over the FY 2024-25 Adopted Budgetand leads a team of nearly 1400 full-time employees across 27 departments with nine direct reports: including two Assistant City Managers and Assistant to the Manager in addition to the departments of Police Fire Human Resources Finance and Management Services Human Relations Anti-Discrimination and Compliance and Community and Regional Entertainment Facilities.

Key Position Priorities:

• Develop a clear strategic and actionable five-year strategic plan to guide Ashevilles recovery in the aftermath of Hurricane Helene and ensure responsible management of recovery funds. While the City Council will shape the vision the City Manager must lead the strategy infrastructure and management needed to implement it effectively.
• Employ a leadership style that fosters respectful and inclusive Council/Manager/Staff relationships while facilitating consensus-building among diverse viewpoints ensuring transparent communications and supporting a Council committed to robust dialogue.
• Address the citys ongoing housing crisis by developing equitable affordable housing strategies that consider rising costs which are outpacing wage growth and the displacement of lower-income communities of color due to gentrification.
• Demonstrate strong financial management skills with the ability to see the big picture and ensure the wise and strategic use of resources balancing abundant and limited funding sources.

Minimum Qualifications:

• A minimum of a bachelors degree in public administration or a related field is required.
• The successful candidate will have at least 10 yearsof increasingly responsible professional experience in municipal management with at least five years as an assistant manager or manager or as a department head from a larger community overseeing more than one area.
• A combination of education and experience sufficient to perform the essential duties of the position will be considered.
• Must have a proven track record in leading with a philosophy that ensures transparent public communication effective intergovernmental relations personal community engagement cohesive and collaborative change visionary leadership and adeptness at leading and implementing strategic planning to meet community goals.

Preferred Qualifications:

• A masters degree or higher is strongly preferred.
• Membership and/or professional certificationfrom ICMANCCCMA and completion of the Municipal/County Administration Course from the School of Government UNC Chapel Hill or other leading professional bodies is desired.
• Evidence ofsignificant economic development success affordable housing growth and experience working directly and effectively with a police department.

The Successful Candidate:

• Fosters open inclusive communication with residents by actively listening considering diverse perspectives and managing expectations through frequent transparent and effective messagingincluding during times of crisisin a community known for high civic engagement and strong public voices.

• Ensures Ashevilles core valuesits connection to nature its creative identity and its cultural diversityare reflected in decision-making and city priorities.
• Exhibits political acumen by making informed recommendations that reflect a deep understanding of community needs perceptions and the local political landscape.
• Skilled in maintaining and developing county and state-level relationships and public advocacy while taking the lead on city operations including managing services budgets and major projects.
• Actively engages with the community by attending neighborhood block parties festivals and public meetingsdemonstrating a visible presence beyond City Hall and staying connected to residents to ensure the City is on the right track.
• Recognizes the toll that recovery has taken on staff and works to rebuild morale by fostering a supportive energized and resilient workplace culture seeking ways to attract and retain outstanding team members.
• Communicates openly and honestly with the council and community about what is and isnt possible supports Council in delivering difficult truths and maintains professionalism and empathy when navigating a charged public environment marked by frustration activism and occasional hostility.