Business Analyst (Technical Writing & Azure Data Focus)

Job Description

We are seeking a skilled Business Analyst with expertise in technical writing and documentation combined with a strong understanding of data analysis and Azure tools. This role will bridge the gap between complex data processes and clear user-friendly documentation ensuring that our data-driven insights are effectively communicated across the organization.

Responsibilities

Gather and document business requirements for software development projects

Create detailed technical documentation including user manuals process guides and system specifications

Collaborate with developers project managers and stakeholders to ensure accurate representation of business needs in technical solutions

Develop and maintain process flow diagrams use cases and other visual aids to support documentation

Create comprehensive technical documentation for data processes Azure-based solutions and analytical workflows

Develop user manuals system guides and process documentation for data platforms and Azure services (e.g. Azure Synapse Analytics Azure Data Factory Power BI)

Translate complex data concepts and Azure architectures into clear concise written materials for both technical and non-technical audiences

Collaborate with data engineers and analysts to understand and document data models ETL processes and data pipelines

Design and maintain documentation templates and standards for consistency across all data-related documentation

Write and maintain API documentation for data services and integrations

Develop training materials and conduct workshops on data tools and Azure services for end-users

Participate in data analysis projects providing documentation support throughout the project lifecycle

Use Azure DevOps (ADO) for documentation version control and project management

Ensure all documentation adheres to company standards and best practices in technical writing

Qualifications

Bachelors degree in Technical Writing Communication Computer Science or related field

3 years of experience in technical writing preferably in a data-driven or cloud computing environment

Strong understanding of data concepts and Azure data services

Excellent writing skills with the ability to explain complex technical concepts clearly

Proficiency in documentation tools (e.g. Azure DevOps MadCap Flare Microsoft Office Suite)

Familiarity with Azure services particularly Azure Synapse Analytics Azure Data Factory and Power BI

Experience with SQL and basic data querying

Knowledge of data visualization principles and best practices

Strong attention to detail and commitment to producing high-quality documentation

Ability to work effectively with cross-functional teams

Preferred Qualifications

Certifications in Technical Writing or Azure technologies

Experience with API documentation and Swagger/OpenAPI

Knowledge of markup languages (e.g. Markdown reStructuredText)

Familiarity with version control systems (e.g. Git)

Understanding of agile methodologies and their application in documentation processes

Basic programming knowledge (e.g. Python R) for understanding code snippets

Experience with data governance and compliance documentation