Slot Technician
Slot Technician
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Starting Wage: $23.00/hr.
Company Standards
At Angel of the Winds the Worlds Friendliest Casino Resort we require all employees to provide exceptional guest service with a positive and out-going attitude. We value all guests and team members through our guiding values; Welcoming Engaged Accountable Customer Experience and Team. We have a commitment to understand define and deliver what our guests want and represent our company by being professional and courteous to all.
Responsibilities
- Performs repairs and service requirements necessary for slot machines and related gaming equipment.
- Maintain an understanding of PC hardware and software such as Operating System IO boards video cards hard drives and RAM in order to troubleshoot and repair faulty equipment.
- Safely and effectively operate basic shop tools including hand tools soldering equipment and electronic test equipment.
- Maintain proper documentation on department repair logs shift logs PM logs etc.
- Consistently use machine entry procedures to proactively identify or prevent future equipment problems.
- Complete machine moves and other projects as assigned.
- Respond to gaming floor calls in a timely manner (within 3 minutes) while providing exceptional guest service.
- Gain a basic understanding of the parts ordering and stocking systems.
- Follow policies and procedures as they relate to technical operations. Provide input on how policies and procedures may be streamlined to enhance performance or improve safety and security of equipment.
- Help maintain cleanliness of gaming floor.
- Work nights weekends and holidays as required.
- Performs other duties as assigned.
Qualifications
- Must be customer service oriented and have excellent verbal and written communication skills with the ability to multi-task and work independently.
- Ability to work in a challenging environment dealing with sensitive issues and maintain confidentially with strong attention to detail and excellent problem solving organizational and time management skills.
- Ability to maintain professional courteous and effective working relationships with all levels of the organization and outside business contacts.
- Proven intermediate skills in Windows MS Office Programs (Word PowerPoint Excel) and experience with database systems. Ability to prepare reports correspondence charts forms and other information and instructions.
- Casino experience preferred.
- Basic electronic/mechanical background required.
- Knowledge of Slot machine functions preferred.
Certificates Licenses Regulations
- Must be able to obtain and maintain a Class A/3 gaming license from the Stillaguamish Tribal Gaming Agency and Washington State.
Physical Demands and Work Environment
Constantly requires the ability to receive detailed information through oral and written communication. The position requires exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or up to 10 pounds of force constantly to move objects. Occasionally lift and/or move up to 75-85 pounds. Requires repetitive movement daily with sedentary work frequent bending and crouching. This is a 24 hour 7 days a week work operation.
Required Experience:
IC
Employment Type
Full-Time
