Service Advisor
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Job Location:
Lubbock, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
10-09-2025
Vacancies:
1 Vacancy
Job Summary
Our busy car dealership has aservice center to better serve our customers and to provide in-house warranty fulfillment on previous car sales. To ensure optimum customer service were hiring a Service Advisor to work one-on-one with our clients. Your job will be to advise customers on the available parts and service options when their vehicles need repairs. Were counting on you to develop extensive product knowledge and to serve all of our customers with a friendly smile and honest guidance. We offer in-house training and support as well as competitive compensation.
Service Advisor responsibilities include but no limited to:
- Greet customers when they arrive and address their concerns
- Consult with mechanics about necessary repairs
- Provide customers with in-depth information about available repair options
- Answer questions about service outcome (after consulting with mechanic if necessary)
- Advise customers about warranty protections and potential cost savings
- Manage and oversee the service centers workflow and scheduling
- Schedule Service Appointments
- Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up
These Service Advisor skills are preferred but not required:
- High school diploma/GED required
- Sales Experience Preferred
- Knowledge of automotive industry and parts preferred
- Excellent communication and organizational skills
- Ability to communicate equally well with mechanics customers and senior management
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
McGavock Nissan is looking for talented and motivated service technicians to join our team! We offer a rewarding career path with opportunities for growth and d...
