Bilingual Adoptions Associate - Animal Shelter
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Job Location:
Denver, CO - USA
Hourly Salary:
USD 21 - 21
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Are you compassionate about animals and have a desire to speak for those who cannot For over 115 years Humane Colorado has been working to end pet homelessness and animal suffering by providing a strong and steadfast voice for those who cannot speak for themselves. As the largest community-based animal welfare organization in the region we care for more than 20000 homeless pets and horses each year at our four facilities and are a national model in animal welfare. If you work well with people too join our team and help us provide that voice.
Purpose of Position: Provide assistance and adoption counseling to shelter patrons.
Responsibilities
- Deliver high-level customer service to the organizations patrons.
- Meet with potential adopters to gather and give information to assist in the process of adopting an animal.
- Review and complete adoption paperwork.
- Perform data entry to update animal records.
- Handle and move animals and facilitate the interaction between animals and patrons.
- Provide food water and care for animals including at least 2 holiday Animal Care shifts per calendar year.
- Clean and maintain adoption counsel rooms and areas.
- Contribute to and lead initiatives to improve processes and procedures.
- Act as a resource for volunteers by answering questions providing training and coaching in the moment and addressing concerns.
- Perform euthanasia and related tasks.
People Care
People are the key to fulfilling our mission. Making internal and external patrons and their needs a primary focus is expected in all situations. This position interacts with and collaborates with employees at all levels of the organization. Communication occurs through face to face telephone and electronic interactions and may also include contact with the general public and Humane Colorado business partners. Communication and contact must be clear understandable cooperative professional and respectful in all circumstances. Employees are expected to actively support a positive team environment directly address conflict and appropriately express concerns.
Competencies
Competencies are work behaviors and expectations necessary for successful job performance. They encompass knowledge skills abilities attitudes and actions. Additional definitions for competencies may be obtained from Human Resources.
Organizational Core Competencies
- Job Knowledge
- Productivity / Efficiency
- Quality / Excellence
- Adapting to Change
- Dependability and Integrity
- People Care
Position Core Competencies
- Communication
- Analytical Thinking
- Conflict Management
Supervisory or Managerial Responsibility
- Volunteers
Travel
- This position may require travel to other work sites.
Full Time Benefits Please visit our website for a comprehensive list of all offered benefits.
- Benefits (medical dental and vision)
- Flexible spending accounts
- Life and Short-Term Disability Insurance
- Paid Time Off (PTO)
- Paid Sick Time
- Holiday Pay
- Discounted Pet Insurance
- Employee Discounts
- Sabbatical
- 401(k)
- And more!
Compensation: $20.00 - $20.90 per hour $1 per hour language differential (starting pay commensurate with market experience and equity)
Work Conditions and Physical Requirements
Handle and restrain animals of various sizes weights and temperaments. Subject to animal bites or scratches. Work performed in high noise level areas. Exposure to cleaning chemicals fumes dust animal dander and feces. Physical efforts require constant bending stooping standing climbing stairs and walking. Frequent lifting of animals and objects with reasonable accommodation.
We will begin reviewing applications as they are received and anticipate closing the application period on September 11 2025.
Required
- Education: High school diploma or equivalent
- Bilingual in English & Spanish
Desired
- Experience providing high level of customer service
- Experience working with and handling animals in a shelter or similar environment
- General knowledge of companion animal breeds and animal welfare
- Valid drivers license with insurable driving record
- Excellent interpersonal communication skills
- Ability to effectively communicate and work within a team environment
- Proficiency in Microsoft Office programs
- High attention to detail
Required Experience:
IC
Key Skills
- Administrative Skills
- Time Management
- Diplomatic Skills
- Listening Skill
- Languages Fluency
- Organizational Skill
- Pressure Management
- Discipline Skills
- Communication
- Relationship Management
- Client Services
- Flexibility
- IT Skill
- Orderly Condition
- Secretarial Skill
About Company
Humane Colorado is a full-service shelter offering adoptions, pet admissions, lost-and-found services, euthanasia services, and humane education opportunities for the public. Our centers are open to all pets in need.
