Manager, Professional Services - Campaign Migration

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

About us:

MoEngage is an insights-led customer engagement platform trusted by 1350 global consumer brands including McAfee Flipkart Dominos Nestle Deutsche Telekom and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.

MoEngage Analyticsarms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalizeto orchestrate journeys and build 1:1 conversations across the website mobile email social and messaging channels.MoEngage Inform the transactional messaging infrastructure helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngages AI Suite helps marketers develop winning copies and creatives optimize campaigns and channels that boost engagement and help with faster execution.

For over a decade consumer brands in 60 countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries MoEngage is backed by Goldman Sachs Asset Management B Capital Steadview Capital Multiples Private Equity Eight Roads F-Prime Capital Matrix Partners Ventureast and Helion Ventures.

MoEngage was named a Contender in The Forrester Wave: Real-Time Interaction Management Q1 2024 report and Strong Performer in The Forrester Wave 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.

About the Role:

We are seeking a self-driven experienced Manager of Professional Services to lead our campaign migration team. The successful candidate will oversee lift and shift campaign projects for our clients ensuring seamless transitions and optimal performance. This role requires strong project management skills technical expertise and the ability to lead a team effectively.

Roles & Responsibilities:

Lead and manage a team responsible for campaign migration projects
Act as a delivery manager overseeing project timelines resources and deliverables
Develop and implement strategies for efficient campaign migration and optimization
Collaborate with clients to understand their needs and ensure project success
Provide technical guidance and support to team members
Monitor project progress and report to stakeholders regularly
Identify and mitigate potential risks in campaign migration processes
Stay updated on industry trends and best practices in marketing technology
Work closely with agencies to ensure timely project delivery

Requirements:

6 years of experience in professional services preferably in marketing technology or campaign management.
Strong project management and leadership skills.
Proven ability to manage multiple projects simultaneously.
Excellent communication and client management skills.
Self-motivated with the ability to work independently and as part of a team.
Willingness to work late evening shifts (2 PM to 10 PM IST).
Bachelors degree in Computer Science Marketing or a related field.
Experience working with clients in the US Europe and LATAM markets.
Demonstrated success in collaborating with agencies to deliver projects on time.
Experience with marketing automation platforms such as Adobe Salesforce or Braze would be an added advantage.
Certification in project management (PMP Prince2 or equivalent) preferred but not mandatory.
Understanding of data privacy regulations and their impact on marketing campaigns is good to have.

If youre passionate about marketing technology have a track record of successful project delivery and thrive in a global environment we want to hear from you. Apply now to join our dynamic team and help shape the future of campaign management across international markets!

AtMoEngage we respect and value differences. We believe that when people from diverse backgrounds and perspectives collaborate we create the most value for our clients our employees and society. We embrace diversity and uphold a strong set of values. We are committed to inclusivity and take pride in providing equal opportunities for success and growth.

Employment atMoEngageis based solely on professional competence skills and experience. We stand firmly against all forms of discrimination and support equal rights and opportunities regardless of gender ethnicity abilities age identity orientation or expression marital status (including pregnancy) religion and beliefs or any other status protected by law.

It is our policy to comply with all applicable national state and local laws related to non-discrimination and equal opportunity.MoEngageis truly a place where everyone can bring their passions authentic selves and talents to work collaborating to drive progress and solve meaningful challenges.

Why Join Us!

At MoEngage we are passionate about our team and technology - see below to know more about us.

We handle more than a billion messages every day. Rest assured you will be surrounded by really smart and passionate people as we scale much more to build a world-class technology team.

Required Experience:

Manager

About us:MoEngage is an insights-led customer engagement platform trusted by 1350 global consumer brands including McAfee Flipkart Dominos Nestle Deutsche Telekom and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.MoEngage Analyticsarms mar...

About us:

About the Role:

Roles & Responsibilities:

Lead and manage a team responsible for campaign migration projects
Act as a delivery manager overseeing project timelines resources and deliverables
Develop and implement strategies for efficient campaign migration and optimization
Collaborate with clients to understand their needs and ensure project success
Provide technical guidance and support to team members
Monitor project progress and report to stakeholders regularly
Identify and mitigate potential risks in campaign migration processes
Stay updated on industry trends and best practices in marketing technology
Work closely with agencies to ensure timely project delivery

Requirements:

6 years of experience in professional services preferably in marketing technology or campaign management.
Strong project management and leadership skills.
Proven ability to manage multiple projects simultaneously.
Excellent communication and client management skills.
Self-motivated with the ability to work independently and as part of a team.
Willingness to work late evening shifts (2 PM to 10 PM IST).
Bachelors degree in Computer Science Marketing or a related field.
Experience working with clients in the US Europe and LATAM markets.
Demonstrated success in collaborating with agencies to deliver projects on time.
Experience with marketing automation platforms such as Adobe Salesforce or Braze would be an added advantage.
Certification in project management (PMP Prince2 or equivalent) preferred but not mandatory.
Understanding of data privacy regulations and their impact on marketing campaigns is good to have.

Why Join Us!

At MoEngage we are passionate about our team and technology - see below to know more about us.

We handle more than a billion messages every day. Rest assured you will be surrounded by really smart and passionate people as we scale much more to build a world-class technology team.

Required Experience:

Manager

Key Skills

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Credit Control
Customer Service
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Analytics

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About Company

MoEngage

Execute your cross channel marketing strategy with MoEngage’s insights-led customer engagement platform. Leverage the power of personalization with MoEngage.

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