AM - Quality - /Telecome Process
AM - Quality - /Telecome Process
Posted on :
10-09-2025
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1 Vacancy
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Job Description
- Monitors the Process Improvement Activities
- Should have experience working in Domestic Telecom Background.
- Review and update Process Documents templates and records
- Generate maintain and publish reports in an Accurate and Timely Manner
- Ensure Adherence To Quality SLAs
- Review Calibration Results And Ensure Reduction Of Variation
- Ensure that there is an improvement in the associates performance
- Works with Cross-Functional Teams to ensure that both internal and external customer needs are met
- Conducts team reviews prepares and presents reports of the process to the Operations Manager
- Mentor and coach QAs on Quality Tools Feedback Approach.
- Responsible for the Quality Induction Process
- Training Need Identification of the Process and Mentoring Quality Team members
- Team Handling of 30-40 QA/QTLs/Trainers/.
- Should be able to identify & excute Process Improvement Project
Employment Type
Full Time
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