Technical Service Associate â Automotive Performance
Technical Service Associate â Automotive Performance
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Job Description
Technical Service Associate Automotive Performance
Accessible Technologies Inc. has been designing manufacturing and marketing high performance automotive and industrial products for almost 30 years. First with our ProCharger division the industry-leader in intercooled centrifugal supercharger systems for street street/strip and racing applications on cars trucks SUVs motorcycles and boats.
In recent years the company expanded into industrial applications with its Inovair division. Inovair expands the application of high efficiency geared centrifugal blower technology within forced induction aerospace municipal and industrial applications.
Our dedication to innovation and continuous product development is our key to maintaining market leadership and enables our growth into new industries. For more company information please visit our websites at and .
We are seeking a Technical Service Associatefor our ProCharger division with strong customer service / parts sales experience automotive knowledge and an understanding of high-performance motorsports.
Responsibilities include:
Assuring the technical service and sales support phone center is properly staffed and that our dealers and customers receive world-class service.
Accurately entering orders received via phone fax and email.
This position is involved with many areas of the company and heavily supports the sales engineering and marketing teams.
As part of the Technical Service Team you will also assist engineers with the development of new products perform installations on beta applications and assist with maintenance of the company owned fleet of performance vehicles.
Research track and monitor internet sites including relevant forums contributing as needed representing ProCharger.
There may be limited travel while attending trade shows and exhibiting at automotive events and drag races.
Qualifications of a successful candidate:
Strong automotive knowledge and mechanical ability
Technical problem-solving skills
Technical or automotive parts sales
Multi-line and/or call center experience preferred
Excellent communications skills particularly the ability to listen understand and explain technical information
Experience and proven strengths in troubleshooting technical products on the telephone and in person
Understanding and/or passion for high performance and motorsports preferred
High performance aftermarket knowledge forced induction experience preferred
Strong internet knowledge including social media
Proven track record of providing superior customer service
Computer and internet experience required
Recognized track record in attendance and punctuality
Enthusiasm for teamwork customers and forming professional relationships
Accessible Technologies Inc. offers great benefits along with an outstanding teamwork environment.
Accessible Technologies is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Required Experience:
IC
Employment Type
Full-Time
