CALL CENTER / DATA CAPTURER
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Responsibilities and Duties:
Answer incoming calls and respond to customer s emails
Management and resolve customer complaints
Sell products and place customer orders in the computer system
Identify and escalate issues to supervisors
Provide product and service information to customers
Research required information using available resources
Research identify and resolve customer complaints using applicable software
Process orders forms and application
Route calls to appropriate resources
Document all call information according to standard operating procedures.
TO APPLY EMAIL CV ;
Answer incoming calls and respond to customer s emails
Management and resolve customer complaints
Sell products and place customer orders in the computer system
Identify and escalate issues to supervisors
Provide product and service information to customers
Research required information using available resources
Research identify and resolve customer complaints using applicable software
Process orders forms and application
Route calls to appropriate resources
Document all call information according to standard operating procedures.
TO APPLY EMAIL CV ;
Key Skills
- Children Activity
- Feed
- ASP.NET
- Corporate Strategy
- Health And Safety Management
