drjobs CALL CENTER / DATA CAPTURER

CALL CENTER / DATA CAPTURER

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1 Vacancy
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Job Location drjobs

Cape Town - South Africa

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Responsibilities and Duties:

Answer incoming calls and respond to customer s emails

Management and resolve customer complaints

Sell products and place customer orders in the computer system

Identify and escalate issues to supervisors

Provide product and service information to customers

Research required information using available resources

Research identify and resolve customer complaints using applicable software

Process orders forms and application

Route calls to appropriate resources

Document all call information according to standard operating procedures.
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Employment Type

Full-time

Company Industry

About Company

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