Key Account Management | Corporate Business

Job Brief:
Account management responsibilities include developing strong relationships with customers connectingwith key business executives and stakeholders and preparing sales reports. Account Managers alsoanswer client queries and identify new business opportunities among existing this role youwill liaise with cross-functional internal teams (including Customer Service and Product Developmentdepartments) to improve the entire customer experience. This position may require occasional travel. Ultimately a successful Account Manager should collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long-run.

Key Responsibilities:
Serve as the lead point of contact for all customer account management matters
Build and maintain strong long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts customer stakeholders and executivesponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet salesquotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed
Demonstrable ability to communicate present and influence key stakeholders at all levels of an organization including executive and C-level
Upselling and Cross selling of MediBuddy services/products

Qualifications & Skills:
Proven 1-3 years experience in Account Management or KAM or Customer Success in B2B Industry
Proficient level with MS Office (particularly MS Excel)
Experience delivering client-focused solutions to customer needs in a B2B Industry
Proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail
Excellent listening negotiation and presentation abilities
Strong verbal and written communication skills

MediBuddy Introduction:
MediBuddy is Indias largest on-demand full-stack digital healthcare platform that helps patients access multiple healthcare services. It gives users 24x7 access to high-quality healthcare at their fingertips. MediBuddy helps its users consult specialist doctors order medicines and book lab tests from the comfort of their homes. It is also a partner to several leading corporate customers in the country and helps theiremployees access multiple healthcare benefits. MediBuddy users have access to online doctorconsultations wellness preventive care services fitness and hospitalization offered by its pan-Indianetwork of healthcare providers with its unparalleled reach.

It also provides its customers hassle-free end-to-end surgery care through a Care Buddy right from connecting them to the right surgeon to post-operative recovery care. MediBuddys surgery care provides specialized treatment in several other departments like Proctology Ophthalmology Vascular ENT Orthopaedics Urology Gynaecology and more. With full-stack Surgery Care management servicesMediBuddy assures customers an array of solutions for every medical financing insurance and recoveryneed of its customers undergoing surgery.

The digital healthcare platform has a partner network of 90000 doctors 7100 hospitals and clinics4000 diagnostic centers 2500 pharmacies along with a team size of 2200 members. It has createdan integrated healthcare ecosystem that offers patients seamless access anytime and anywhere. It hascreated an integrated healthcare ecosystem that offers patients seamless access anytime and anywherein 10 minutes. With its healthcare services available in 16 Indian languages to enable customer-friendlyconsultation MediBuddy is bridging the Urban-Rural quality healthcare divide. MediBuddy offers onlineand offline doctor consultations medicine delivery lab tests at home mental health consultations surgerycare among other healthcare services.