Key Account Management | Corporate Business

This role is responsible for developing and maintaining strong relationships with strategic clients drivingrevenue growth and ensuring customer satisfaction. This role requires a blend of strategic planningbusiness development and operational execution to optimize customer value and long-term ideal candidate should have a strong background in account management client servicing andbusiness expansion within a fast-paced customer-centric environment.

Key Responsibilities:
Develop and execute a strategic account plan for key clients to maximize revenue and customersatisfaction
Identify and capitalize on growth opportunities within existing accounts
Act as the primary point of contact for key accounts ensuring seamless communication and issueresolution
Drive revenue growth by identifying upsell and cross-sell opportunities
Collaborate with internal teams to create tailored solutions that address client needs
Monitor market trends and competitor activities to identify new business opportunities
Build and nurture long-term trusted relationships with key stakeholders and decision-makers
Conduct regular business reviews and strategy sessions with clients
Ensure proactive engagement to address client concerns and enhance customer experience
Work closely with cross-functional teams (sales marketing product finance operations) toensure seamless execution of client projects
Manage contracts service-level agreements and key deliverables for assigned accounts.
Mentor and guide junior account managers fostering a high-performance culture
Contribute to the development of best practices processes and frameworks for key accountmanagement
Work closely with various external stakeholders including Insurance Companies TPAs Brokersetc
Team Management and ensuring their Productivity & growth

Qualifications & Skills:
Bachelors/Masters degree in Business Administration Marketing Sales or a related field
5 years of experience in key account management sales or business development preferably in B2B industry
Understand about Group Insurance ecosystem will be an advantage
Proven track record of successfully managing large enterprise accounts
Strong analytical and problem-solving skills

Excellent communication negotiation and presentation abilities
Ability to work collaboratively with internal and external stakeholders

MediBuddy Introduction:
MediBuddy is Indias largest on-demand full-stack digital healthcare platform that helps patients accessmultiple healthcare services. It gives users 24x7 access to high-quality healthcare at their helps its users consult specialist doctors order medicines and book lab tests from the comfortof their homes. It is also a partner to several leading corporate customers in the country and helps their
employees access multiple healthcare benefits. MediBuddy users have access to online doctorconsultations wellness preventive care services fitness and hospitalization offered by its pan-Indianetwork of healthcare providers with its unparalleled reach.
It also provides its customers hassle-free end-to-end surgery care through a Care Buddy right fromconnecting them to the right surgeon to post-operative recovery care. MediBuddys surgery care providesspecialized treatment in several other departments like Proctology Ophthalmology Vascular ENTOrthopaedics Urology Gynaecology and more. With full-stack Surgery Care management services
MediBuddy assures customers an array of solutions for every medical financing insurance and recoveryneed of its customers undergoing surgery.

The digital healthcare platform has a partner network of 90000 doctors 7100 hospitals and clinics4000 diagnostic centers 2500 pharmacies along with a team size of 2200 members. It has createdan integrated healthcare ecosystem that offers patients seamless access anytime and anywhere. It hascreated an integrated healthcare ecosystem that offers patients seamless access anytime and anywherein 10 minutes. With its healthcare services available in 16 Indian languages to enable customer-friendlyconsultation MediBuddy is bridging the Urban-Rural quality healthcare divide. MediBuddy offers onlineand offline doctor consultations medicine delivery lab tests at home mental health consultations surgerycare among other healthcare services.