F&B Captain
F&B Captain
Posted on :
09-09-2025
Employer Active
1 Vacancy
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Job Description
Position: F&B Captain
Department: Food & Beverage Service
Location: Jaipur Jawai Pali (Raj.)
Reports To: Restaurant Manager
Role Overview:
The F&B Captain is responsible for supervising the service team ensuring smooth daily operations and delivering exceptional guest experiences. The role involves coordinating staff managing reservations conducting briefings and maintaining service standards in line with hotel policies.
Key Responsibilities:
Operational Duties:
- Report to duty at least 30 minutes before scheduled opening time.
- Oversee and manage all reservations to ensure smooth table allocation.
- Conduct daily pre-shift briefings 15 minutes prior to restaurant opening (Lunch/Dinner).
- Prepare shift plans and duty rosters for waiters and service staff.
- Ensure completion and verification of daily attendance sheets for the service team.
- Review and maintain all necessary documentation and operational papers for waiters.
- Prepare weekly reports of breakage and submit to management.
- Issue daily work permits for Assistant Waiters/Waitresses Waiters/Waitresses and Senior Waiters/Waitresses.
Service Standards & Team Supervision:
- Monitor staff grooming hygiene punctuality and discipline.
- Ensure accuracy of K.O.T (Kitchen Order Ticket) & B.O.T (Bar Order Ticket).
- Guide and supervise service staff to maintain courtesy behavior and guest handling standards.
- Evaluate staff performance and suggest improvements in service operations.
- Motivate the team to provide personalized and professional guest service at all times.
Guest Experience:
- Ensure guests are warmly welcomed and receive attentive efficient service.
- Handle guest complaints effectively and escalate when necessary.
- Maintain high standards of hospitality ensuring guest satisfaction at every stage of service.
Requirements:
- Minimum 24 years of experience in Food & Beverage service in hotels/restaurants.
- Strong leadership communication and interpersonal skills.
- Knowledge of restaurant operations guest service standards K.O.T & B.O.T procedures.
- Ability to handle pressure and resolve guest complaints professionally.
- Flexibility to work in shifts including weekends and holidays.
Required Experience:
Junior IC
Employment Type
Full-Time
Key Skills
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