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Founded in 2014 by Khadim Batti and Vara Kumar Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle from ideation to training to the deployment of software. Driving user productivity ensuring process compliance and improving user experience of internal and customer-facing applications.
Spearheading the category with serial innovation and unmatched customer-centricity Whatfix is the only DAP innovating beyond the category positioning itself as a comprehensive suite for GenAI-powered digital adoption analytics and application simulation. Whatfix product suite consists of 3 products - DAP Product Analytics and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle.
Whatfix has seven offices across the US India UK Germany Singapore and Australia and a presence across 40 countries.
Customers: 700 enterprise customers including over 80 Fortune 500 companies such as Shell Microsoft Schneider Electric and UPS Supply Chain Solutions.
Investors: Raised a total of $270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments Eight Roads Ventures (A division of Fidelity Investments) Dragoneer Investments Peak XV Partners and Stellaris Venture Partners.
With over 45% YoY sustainable annual recurring revenue (ARR) growth Whatfix is among the Top 50 Indian Software Companies as per G2 Best Software Awards.
Recognized as a Leader in the digital adoption platforms (DAP) category for the past 4 years by leading analyst firms like Gartner Forrester IDC and Everest Group.
The only vendor recognized as a Customers Choice in the 2024 Gartner Voice of the Customer for Digital Adoption Platforms has once again earned the Customers Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd 4.5 on Gartner Peer Insights and a high CSAT of 99.8%
Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Fourth Consecutive Year
Won the Silver for Stevies Employer of the Year 2023 Computer Software category and also recognized as Great Place to Work 2022-2023
Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal
On the G2 peer review platform Whatfix has received 77 Leader badges across all market segments including Small Medium and Enterprise in 2024 among numerous other industry recognitions.
Experience: 4 Years
Job Summary:
We are seeking an experienced Salesforce Developer with strong expertise in Sales Cloud and CPQ. The ideal candidate will be responsible for designing and customizing CPQ features to align with evolving business requirements migrating legacy automation to Flows and ensuring system scalability performance and robustness. This role involves a mix of development customization and administration to maintain a clean and efficient Salesforce environment.
Key Responsibilities
Design develop and enhance features in Salesforce Sales Cloud and CPQ to meet business needs
Customize Salesforce CPQ (bundles product rules pricing approvals) to optimize the quoting process
Migrate existing Process Builder automations to Salesforce Flows using best practices
Perform system cleanup and optimization to ensure stability and maintainability
Troubleshoot and resolve bugs performance issues and usability challenges
Implement minor configuration changes (objects fields flows validation rules permissions)
Create manage and optimize standard reports and dashboards for business stakeholders
Collaborate with cross-functional teams to gather requirements and deliver scalable solutions
Follow Salesforce best practices including single-trigger frameworks reusable Apex and design patterns
Requirements:
Proven experience with Salesforce Sales Cloud and Salesforce CPQ (minimum 3 years in CPQ)
Strong expertise in Flows Apex Lightning Web Components (LWC) and Triggers
In-depth understanding of Salesforce CPQ features such as product bundles discounting price rules quote templates and approvals
Solid experience in Salesforce Administration (objects fields validation rules page layouts permissions sharing data management)
Strong problem-solving and debugging skills with a focus on building scalable solutions
Experience with system cleanup optimization and performance improvements
Salesforce Certifications preferred (e.g. Platform Developer I/II Salesforce CPQ Specialist Salesforce Admin)
Note:
We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast & Scale Fast; No Hierarchies for Communication; Deep Dive & Innovate; Trust Do it as you own it;
We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race religion color national origin ethnicity gender sexual orientation age marital status veteran status or disability status
Full-Time