Consumer Banking Product Manager – Vice President
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Job Location:
Columbus, NE - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
You enjoy shaping the future of product innovation as a core leader driving value for customers guiding successful launches and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager within the Branch Network Product team you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground you guide the successful launch of products gather crucial feedback and ensure top-tier client experiences. With a strong commitment to scalability resiliency and stability you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Develops a product innovation strategy and vision that can explore how next-generation technology can better support on sales teams in providing value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns maintains and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the products key success metrics such as cost feature and functionality risk posture and reliability
- Develop and maintain product strategy and roadmap for Customer Relationship Management (CRM) and Salesforce platform ensuring alignment with business goals and customer needs
- Collaborate with stakeholders and support cross-functional teams including sales marketing IT and customer support to gather requirements and ensure successful product delivery
- Prioritize and manage the development of new features and enhancements ensuring they meet user needs and improve the overall customer experience
- Analyze product performance and user feedback to identify areas for improvement and drive continuous enhancements
- Provide training and support to end-users and internal teams to ensure effective utilization of the Salesforce platform
Required qualifications capabilities and skills
- 5 years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle design and data analytics
- Proven ability to lead product life cycle activities including discovery ideation strategic development requirements definition and value management
- Demonstrated knowledge of modern technology concepts including cloud computing and generative artificial intelligence and their application
- Salesforce Expertise: Strong understanding of Salesforce CRM including its features capabilities and best practices
- Project Management: Proven experience in project management with the ability to manage multiple projects simultaneously and deliver on time
- Analytical Skills: Strong analytical skills to assess product performance and make data-driven decisions.
- Communication Skills: Excellent verbal and written communication skills to effectively convey product vision and updates to stakeholders
- Problem-Solving: Ability to identify problems and develop innovative solutions to enhance the product and user experience
Preferred qualifications capabilities and skills
- Demonstrated prior experience working in a highly matrixed complex organization
- Demonstrated prior experience translating business needs into actionable technology requirements
- Agile Methodology: Experience working in an Agile development environment with familiarity in using tools like JIRA
- Having a technical background or understanding of software development processes and technologies
- Have a Customer-Centric mindset focusing on customer needs and the ability to translate them into actionable product features
- Having prior experience in the CRM industry or a related field with an understanding of sales processes and customer relationship management
Required Experience:
Exec
Key Skills
- Change Management
- Financial Services
- Growing Experience
- Managed Care
- Management Experience
- Analysis Skills
- Senior Leadership
- Performance Management
- Process Management
- Leadership Experience
- negotiation
- Analytics
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
