Clerical Supervisor
Clerical Supervisor
Posted on :
09-09-2025
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1 Vacancy
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Job Description
The Position
- Contra Costa County is currently seeking to fill one (1) Clerical Supervisor vacancy in the Public Health division of the Contra Costa Health department. Other departments throughout the County may use the eligible list from this recruitment to fill future vacancies as well.
Why Join Contra Costa Health Services
Contra Costa is one of the few counties in the nation to offer a full spectrum of health-related services that cover health at every level: the individual the family and the addition to the Contra Costa Regional Medical Center and various Health Clinics the Health Services department is composed of several other divisions including Behavioral Health Contra Costa Health Plan Emergency Medical Services Environmental Health Hazardous Materials Homeless Housing and Health and Public Health. As a public health system we are dedicated to improving the health and wellness of all residents in our communities.
There is currently an excellent employment opportunity for a full-time Clerical Supervisor in Public Health Clinic Services and the incumbent will be primarily located in Central Contra Costa County. Public Health Clinics provides school-based health services to children and school aged students up to 19-20 years of age with mobile clinic health vans and through satellite health centers located on campuses in West Central and East Contra Costa this position you will work directly with the Director of Clinic Services and oversee the clerks and the Public Health Mobile Clinic Operators in the unit.
Please look on our website for descriptions of other departments throughout the County that may have vacancies in the future: are looking for someone who is:- Agile.You need to be able to learn the complexities of the job and train others to do it
- A problem-solver.You may need to think outside the box to identify ways to fix problems
- A leader.You will need to organize the work and effectively coach the team
- Respectful.You will work collaboratively with a diverse group of staff and clients
- Flexible.Schedules and policies can change and you should be able to adjust in those situations
- Self-motivated.You should be able to complete tasks with minimal guidance and see it through to the end
- A strong communicator.You will communicate with others every day so clear and concise communication is important
- Planning assigning and reviewing the work of your staff
- Training employees on work procedures and activities
- Conducting evaluations of employee job performance
- Creating a cohesive team environment
- Ensuring all policies and procedures are followed
- Interpreting policies and communicating work procedures to staff
- Evaluating work procedures and recommending changes
- Overseeing time and attendance records and making decisions on routine personnel matters
A few reasons you might love this job:- You will work within a great team with supportive management
- You will interact with different types of people from various backgrounds
- There are well-established procedures in place and you may be able to further develop those procedures
- We foster a unique sense of purpose through our work
- You may encounter some system communication problems or regular system updates that impact operations
- You may need to keep staff motivated and interested in their daily tasks
- The volume of work fluctuates and you may need to problem-solve or delegate during busier times
- You may encounter some members of the public who are under a lot of stress and are difficult to communicate with
Competencies Required:- Decision Making:Choosing optimal courses of action in a timely manner
- Reading Comprehension:Understanding and using written information
- Professional & Technical Expertise:Applying technical subject matter to the job
- Using Technology:Working with electronic hardware and software applications
- Adaptability:Responding positively to change and modifying behavior as the situation requires
- Attention to Detail:Focusing on the details of work content work steps and final work products
- Establishing Credibility:Doing what he/she commits to doing and respecting the confidentiality of information and concerns shared by others
- Handling Stress:Maintaining emotional stability and self-control under pressure challenge or adversity
- Oral Communication:Engaging effectively in dialogue
- Writing:Communicating effectively in writing
- Handling & Resolving Conflict:Managing interpersonally strained situations
- Interpersonal Savvy:Considering and responding appropriately to the needs and feelings of others in different situations
- Leadership:Guiding and encouraging others to accomplish a common goal
- Managing Performance:Ensuring superior individual and group performance
- Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
You can read the complete job description at: eligible list established from this recruitment may be used to fill future openings for up to 6 months. Minimum Qualifications
Experience: Four (4) years of full-time or its equivalent clerical experience one (1) year of which must have involved supervisory responsibility. One (1) year of experience at the Clerk-Senior or Lead Specialist levels or comparable level in Contra Costa government employment may be substituted for the required supervisory experience.
Other Requirements: Appointments to certain designated positions may require that a portion of the requisite work experience be in a specialized area.Selection Process
- Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.
- Online Clerical Skills Test: Qualified candidates will be emailed a link to take an online multiple-choice test. Candidates will be evaluated on necessary knowledge and skills that may include but are not limited to clerical skills mathematical ability grammar and vocabulary interpersonal skills and customer service. (Weighted 45%)
- Online Supervisory Skills Test: Candidates who pass the clerical skills test will be emailed a link to take an online multiple-choice test. Candidates will be evaluated on necessary knowledge and skills that may include but are not limited to managing performance leadership handling & resolving conflict establishing credibility adaptability reading comprehension and decision making. (Weighted 55%)
TENTATIVE DATESOnline Clerical Skills Test: October 8 - October 13 2025Online Supervisory Skills Test: October 15 - October 20 2025Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process.The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.For recruitment-specific questions please contact Rachel Filamor at For any technical issues please contact the Government Jobs applicant support team for assistance at 1 .CONVICTION HISTORYAfter you receive a conditional job offer you will be fingerprinted and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists you will be asked to present any evidence of rehabilitation that may mitigate the conflict except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer the Human Resources Department will contact you to schedule a fingerprinting appointment.DISASTER SERVICE WORKERAll Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency.EQUAL EMPLOYMENT OPPORTUNITYIt is the policy of Contra Costa County to consider all applicants for employment without regard to race color religion sex national origin ethnicity age disability sexual orientation gender gender identity gender expression marital status ancestry medical condition genetic information military or veteran status or other protected category under the law.- Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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