Fulfillment Supervisor

North Las Vegas, NV - USA

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

The Comoto Las Vegas Fulfillment Center is no exception to the words we live by - the customer experience is directly impacted regularly by the efficient workflow of our distribution and the anticipated arrival of our iconic packaging. To stay at the top of our game were on the lookout for a Supervisor who is capable of providing high level cost effective and customer-centric gong-worthy service while leading a team of exceptionally talented and driven team members.

Under the supervision of the fulfillment manager our next fulfillment supervisor is responsible for the daily operations in the Fulfillment Center and must be able to interpret (and enforce) company guidelines while maintaining the strong fulfillment culture. If youre nodding your head yes to all of the above read on - this might be the position for you.

The salary for this role is $54000 plus a benefits package and potential for EBITDA bonus.

A Day-In-The-Life of Our Fulfillment Supervisor Might Include:

Establishing and maintaining a best in class culture. (The next Supervisor wont be afraid to have fun with the team!)
Ensuring that the team delivers excellent internal and external customer service
Having the ability to make decisions and report any concerning activity to fulfillment manager or general manager
Being responsible for the accuracy of daily metrics in the following categories: Department Performance & Team performance
Diving deep to understand the root cause of improving/declining metrics.
Performance management as necessary on a team/employee level.
Implementing and maintaining 1:1s with your team
Ensuring that team leads and their team members have all the necessary supplies
Maintaining a receiving accuracy of 99.9%
Maintaining 100% same day receiving accuracy
Spending 30 minutes on the calendar in each Path per week
Maintaining and updating the misship form
Establishing and continuously updating SOPs for the Receiving department on all processes (shared with Las Vegas counterpart)
Managing and overseeing daily performance of Team Lead and team members
Upholding the standards of the the handbook/culture on a daily basis within the FC
Ensuring that Team Leads provide high internal customer experience on a daily basis
Teaching and empowering Team Lead to run all aspects of the daily operation
Delegating projects to the team lead and working with team lead to execute the projects

Qualifications :

Our Next Supervisor Has:

EXTERNAL APPLICANTS: Minimum of 1 year supervisor experience in a fulfillment center environment. E-Commerce fulfillment experience preferred.
INTERNAL APPLICANTS: Minimum of 2-years employment with Comoto and minimum of 6 months as a Comoto Fulfillment Team Lead. The 6 months of TL experience can be waived if an applicant has one year of experience as an FC Supervisor at another company.
A commitment to Comotos Core Values
A general understanding of web-browser based software / experience of JD Edwards is a plus
An understanding of Excel and Excel reporting
A working knowledge of shipping procedures acquired through on-the-job training
FC problem solving and analytical skills
A high level of attention to detail
The ability to assign projects and delegate responsibilities
Established communication interpersonal and listening skills
The ability to interact and participate in a fast-paced high-energy team-driven environment
Time management skills and the ability to organize and manage multiple priorities
Writing and math skills normally acquired through high school education

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Employment Type :

Full-time

The salary for this role is $54000 plus a benefits package and potential for EBITDA bonus.

A Day-In-The-Life of Our Fulfillment Supervisor Might Include:

Establishing and maintaining a best in class culture. (The next Supervisor wont be afraid to have fun with the team!)
Ensuring that the team delivers excellent internal and external customer service
Having the ability to make decisions and report any concerning activity to fulfillment manager or general manager
Being responsible for the accuracy of daily metrics in the following categories: Department Performance & Team performance
Diving deep to understand the root cause of improving/declining metrics.
Performance management as necessary on a team/employee level.
Implementing and maintaining 1:1s with your team
Ensuring that team leads and their team members have all the necessary supplies
Maintaining a receiving accuracy of 99.9%
Maintaining 100% same day receiving accuracy
Spending 30 minutes on the calendar in each Path per week
Maintaining and updating the misship form
Establishing and continuously updating SOPs for the Receiving department on all processes (shared with Las Vegas counterpart)
Managing and overseeing daily performance of Team Lead and team members
Upholding the standards of the the handbook/culture on a daily basis within the FC
Ensuring that Team Leads provide high internal customer experience on a daily basis
Teaching and empowering Team Lead to run all aspects of the daily operation
Delegating projects to the team lead and working with team lead to execute the projects

Qualifications :

Our Next Supervisor Has:

EXTERNAL APPLICANTS: Minimum of 1 year supervisor experience in a fulfillment center environment. E-Commerce fulfillment experience preferred.
INTERNAL APPLICANTS: Minimum of 2-years employment with Comoto and minimum of 6 months as a Comoto Fulfillment Team Lead. The 6 months of TL experience can be waived if an applicant has one year of experience as an FC Supervisor at another company.
A commitment to Comotos Core Values
A general understanding of web-browser based software / experience of JD Edwards is a plus
An understanding of Excel and Excel reporting
A working knowledge of shipping procedures acquired through on-the-job training
FC problem solving and analytical skills
A high level of attention to detail
The ability to assign projects and delegate responsibilities
Established communication interpersonal and listening skills
The ability to interact and participate in a fast-paced high-energy team-driven environment
Time management skills and the ability to organize and manage multiple priorities
Writing and math skills normally acquired through high school education

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Employment Type :

Full-time

Key Skills

Restaurant Experience
Customer Service
Hospitality Experience
Management Experience
Mediation Experience
Guest Services
Merchandising
Experience with Children
Leadership Experience
Mentoring
Supervising Experience
Neonatal Ventilator

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About Company

Comoto

Comoto Holdings is America’s largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry; dedicated to advancing the experience of powersports enthusiasts across the globe. Comoto’s brands, RevZilla, Cycle Gear, J&P Cycles, REVER, and Common Tread ... View more

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