Chief of Staff

Arthrex Pittsburgh

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profile Job Location:

Carnegie, PA - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

About Us

Arthrex Pittsburgh (formally Mid-Atlantic Surgical Systems) is a high-performance purpose-driven organization that has been named a Top Workplace by the Pittsburgh Post-Gazette for nine consecutive years including two #1 finishes. Our success is rooted in the quality of our people and a strong culture rooted in humility accountability and results.

As our company continues to scale were hiring a highly capable Chief of Staff to support the President and leadership team. This critical role will enhance focus eliminate distractions and drive execution across the business. Youll serve as the Presidents operational right hand and proxy managing internal priorities and ensuring follow-through across teams.

Position Summary

Were looking for a proactive highly organized Chief of Staff who thrives behind the scenes making high-impact leaders more effective. Youll bring structure to vision streamline workflows and ensure critical initiatives move forward. This role blends strategic execution and executive support.

Youll manage internal operations coordinate priorities and ensure the President stays focused on customer relationships and strategic initiatives. The ideal candidate anticipates needs communicates clearly and turns decisions into outcomes.

Ideal Candidate

Youre a sharp execution-driven operator who thrives behind the scenes making high-performing leaders more effective. You communicate clearly follow through without being reminded and turn ideas into structured plans. Youre equally comfortable triaging emails coordinating with external partners or stepping into a contract discussion. Youre tech-savvy detail-oriented and thrive in a fast-paced environment where trust precision and discretion are essential. Most of all you care deeply about doing things the right way with humility follow-through and a deep respect for the culture youre helping protect.

Key Responsibilities

Optimize Executive Time and Focus

Manage inbox and calendar to reduce noise and protect strategic time

Prepare for meetings send recaps and follow up on action items without reminders

Draft or review communication so only final decisions reach the President

Represent the President in internal meetings and summarize key takeaways and decisions

Drive Execution on Priorities

Turn big ideas into clear next steps with owners and deadlines

Track progress and follow through on internal and external commitments

Keep high-priority initiatives (like RFPs compensation plans and territory reviews) moving forward without executive chase

Push internal team or National Accounts to deliver on time

Own Internal Coordination

Ensure the right people are aligned informed and executing especially across Sales Finance Operations and Contracting

Make sure issues are addressed quickly and dont escalate unnecessarily

Manage internal dashboards contract trackers and review cycles

Handle Critical Admin

Review and forward contracts approvals and invoices with accuracy and urgency

Coordinate hiring details compensation rollouts employee anniversaries and HR touchpoints

Communicate directly with key partners on business items

Improve How We Work

Build systems for recurring tasks so they dont depend on memory or reminders

Identify inefficiencies and propose simple solutions

Research tools (AI automation CRM workflows) that improve focus and reduce friction

Lead internal special projects end-to-end

What Success Looks Like in This Role

By 6 Months:

Manages inbox calendar internal communication and meeting prep with minimal oversight

Prepares and sends recaps for all internal meetings within 24 hours with action items clearly tracked

Translates executive direction into tasks timelines and owners

Oversees RFP responses and National Account follow-ups to ensure nothing slips

Leads internal coordination for contracts compensation plans and project deadlines

Has reduced daily operational noise by owning routine admin approvals and follow-ups

By 12 Months:

Frees up at least 30% of executive time by removing distractions and increasing follow-through

Fully owns execution of internal priorities and strategic projects from concept to completion

Speaks and acts on the Presidents behalf with internal teams and external partners anticipating both needs and responses.

Runs internal meetings and communication cycles including goal tracking team updates and leadership reviews

Has built reliable systems for HR milestones contracting pricing reviews and internal reporting

Serves as the go-to for clarity coordination and execution across the business

Qualifications

3 years of experience in strategic operations executive support project management or business planning

Proven ability to manage complex priorities across multiple stakeholders

Highly organized detail-oriented and comfortable in a fast-moving environment

Exceptional written and verbal communication skills; able to speak for the executive with clarity and discretion

Demonstrated ability to follow through work independently and handle confidential topics with care

Strong comfort with Microsoft Suites ChatGPT and CRM (e.g. Salesforce etc.)

Ability to thrive in a relationship-driven high-accountability culture where follow-through and attention to detail are essential

The Arthrex Pittsburgh office is located at 105 Broadway Street Carnegie PA 15106.

About UsArthrex Pittsburgh (formally Mid-Atlantic Surgical Systems) is a high-performance purpose-driven organization that has been named a Top Workplace by the Pittsburgh Post-Gazette for nine consecutive years including two #1 finishes. Our success is rooted in the quality of our people and a stro...
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Key Skills

  • Compliance Management
  • Customer Retention
  • Quality Assurance
  • Customer Service
  • Extensive Knowledge
  • Account Management
  • Front Office
  • Telephone Calls
  • Needs Analysis
  • Cold calls
  • Business Relationships
  • Customer Complaints
  • Sales Goals
  • Sales Process
  • New Clients