Senior Executive - Revenue Operations
Senior Executive - Revenue Operations
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Job Description
About Us
Exotel is the emerging markets leading full-stack customer engagement platform and business-focused virtual telecom operator. Incorporated in 2011 Exotels cloud-based product suite powers 50 million daily engagements across voice video and messaging channels. Exotel powers unified customer engagement to over 6000 companies in 60 countries including India SE Asia the Middle East and Africa.
Today some of the fastest-growing companies in the emerging markets (Ola Swiggy Flipkart GoJek Byjus Urban Company HDFC Bank Zomato Oyo etc.) manage their customer engagement with Exotels suite of communication APIs Ameyos omnichannel contact centre (merger) and Cogno AIs conversational AI platform (acquisition) over the cloud. Theyre a $100 million Series D funded company with $60 million in ARR.
Must Haves
2- 3 years of prior experience of relevant experience in a B2B SaaS company
Good understanding and usage of sales tools like Salesforce Tableau. Tableau Prep Tableau Data Management Platform
Design and develop Tableau dashboards and reports to visualize data and provide insights.
Able to handle and create dashboards based on multiple
Gather requirements from stakeholders to understand data analysis needs and design appropriate Tableau visualizations.
Configure customize and maintain Salesforce platform according to business needs.
Excellent MS Office skills - Excel PPT Word
Should be result oriented.
Strong analytical skills with program management capabilities
Proactive and Self-starter with inclination/drive towards sales
Ability to work independently and collaborate efficiently across functions.
Strong communication interpersonal and soft skills
Ability to work in a multicultural multi geography environment.
Ability to drive changing business priorities in all sales teams and geographies.
Qualification: Graduate (MBA preferrable)
Roles and Responsibilities
Creation/Maintenance of tableau dashboards and have complete hands on efficiency to calculated fields parameters and sets in Tableau for advanced data analysis.
Have knowledge of Salesforce Platform and able to Customize Salesforce to meet business requirements by configuring various aspects of the system including objects fields page layouts record types workflows validation rules and process automation.
Sales Analytics and Intelligence with Automation Data Governance Metrics Measurement and tracking Reporting and Dashboarding on SF/Excel/other tools Sales Analytics and Customer Intelligence
Sales Process and Tools Sales Process Management Pipeline Management Forecasting and Planning Sales Technology evaluation and adoption Sales Tech stack effectiveness and hygiene
Sales Compensation Management Sales compensation design and effectiveness Quota Allocation/Goal Setting Sales compensation administration
Sales Leadership Support Strategic Project and transformation support Sales performance management Sales executive and stakeholder management
Research and Go to Market Research on key accounts competition and market.
Build strong partnerships with Sales Marketing and Partnerships leaders deeply understand their business objectives and proactively identify opportunities to accelerate their progress.
Partner closely with Finance on AOP.
Required Experience:
Senior IC
Employment Type
Full-Time
