Partnerships & Partner Success Executive

ABOUT TIDE

At Tide we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017 Tide is now used by over 1 million small businesses across the world and is available to UK Indian and German SMEs. Headquartered in central London with offices in Sofia Hyderabad Delhi Berlin and Belgrade Tide employs over 2000 employees.

Tide is rapidly growing expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

ABOUT THE TEAM

Our Partnerships Team plays a key role in Tides growth in Germany building strategic new members by building strategic partnerships. As we expand into Germany were looking for a motivated Partnerships & Partner Success Executiveto support our efforts in this exciting new is a unique opportunity to join the partnership team in Germany which builds up the pipeline of new partnerships as well as manages existing partnerships and ensures their success in Germany.

ABOUT THE ROLE

As a Partnerships & Partner Success Executive you will assist in executing our go-to-market strategy: help close new partnerships (from initial outreach to contract closing) that contribute to Tides growth in Germany and ensure smooth partner acquiring new partners your role will also focus on ensuring our existing partners are supported drive successful member acquisition and on establishing strong long term relationships . This includes developing scalable processes strengthening relationships and ensuring mutual value creation.

You will:

• Support the German Senior Partnership Manager and Global Partnerships Director in day-to-day partnership activities
• Help create assets and work closely with Legal to create contracts
• Assist in identifying and reaching out to potential partners
• Help build and nurture relationships with partners across various industries
• Take responsibility for supporting partner onboarding engagement and success management
• Ensure high partner satisfaction and retention through clear communication and collaboration
• Support contract preparation onboarding processes and CRM data management
• Contribute to analyzing partnership performance and outcomes
• Collaborate closely with marketing sales and product teams to align efforts and improve partner value

WHAT WE ARE LOOKING FOR

• Enthusiasm for small businesses and digital financial services
• A proactive mindset and excitement about helping to build something new from the ground up
• Interest in partner relationship management and long-term partner success
• Some practical experience or internships in partnerships sales customer service or regulated industries experience
• Well organized and experience in using analytics tools like Looker
• Full professional proficiency in German and English
• Self-motivated and eager to learn in a fast-paced growing company
• Team player with a positive solution-oriented attitude
• Comfortable working in an agile environment

The high desirables:

• Experience in the fintech payments or business banking space
• Interest in developing both sales and partner success strategies
• Experience working with CRM tools or in partner/customer success roles

WHAT YOU WILL GET IN RETURN

• 25 days of paid leave per year
• Additional 3 days of paid leave for volunteering or L&D
• Professional L&D budget
• Extended Parental Leave
• Mental health support through Plumm
• A one-off home office budget
• Work and travel globally - up to 90 days per country outside of your home country
• Team socials
• Sabbatical Leave
• Option to take your your work device as your own

TIDEAN WAYS OF WORKING

At Tide we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.

While remote work is supported we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building where we encourage regular in-person gatherings to foster a strong sense of community.

TIDE IS A PLACE FOR EVERYONE

At Tide we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity religion sexual orientation gender identity family or parental status national origin veteran neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members diverse needs and lives.

We are One Team and foster a transparent and inclusive environment where everyones voice is heard.

At Tide we thrive on diversity embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity religion sexual orientation gender identity or disability. Our inclusive culture is key to our success helping us build products that meet our members diverse needs. We are One Team committed to transparency and ensuring everyones voice is heard.

• Tide doesnotcharge any fees at any stage of the recruitment process.
• All official Tide job opportunities are listed exclusively on ourCareers Pageand applications should be submitted through this channel.
• Communication from Tide will only come from an official@tide.coemail address.
• Tide does not work with agencies or recruiters without prior formal engagement and we do not authorize third parties to make job offers on our behalf.

If you are contacted by anyone misrepresenting Tide or requesting payment please treat it as fraudulent and report it to us immediately at
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