Customer Happiness Representative - Relocation Included

Leipzig - Germany

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

About the Role

Start your career abroad! As a Client Care Advisor you will handle customer queries provide solutions and represent major international brands. Relocation package includes flights housing support and onboarding assistance.

In this role you will be the first point of contact for customers helping them with questions technical issues and product information. Youll be trained to deliver excellent service and become part of a friendly multicultural team.

Responsibilities

Handle customer inquiries via phone email and live chat in a professional and timely manner
Provide clear and effective solutions to technical or service-related issues
Support customers with account setup billing orders or product use
Document and update customer records in the system
Collaborate with colleagues and supervisors to continuously improve processes
Ensure high customer satisfaction through patience empathy and problem-solving skills

Requirements

Native or near-native German (C1-C2) and good level of English (B1 or higher)
Strong communication and active listening skills
Ability to stay calm and positive when solving customer issues
Basic computer skills (MS Office email chat platforms)
No prior experience needed full paid training is provided
Motivated to relocate and start an international career abroad

What We Offer

Relocation package:
- Flight ticket to Spain Greece or Portugal
- Airport pickup upon arrival
- Company-paid hotel accommodation during the first weeks
- Assistance in finding long-term housing
Salary & Benefits:
- Competitive monthly salary performance-based bonuses
- Paid initial training and continuous coaching
- Private health insurance (in some locations)
Work-Life Balance:
- Full-time 40 hours per week with rotating shifts
- Paid vacation days public holidays
Growth Opportunities:
- Internal promotions to Team Leader Quality Analyst Trainer or other departments
- Experience in an international corporate environment
Lifestyle Perks:
- Work in vibrant cities like Lisbon Athens Barcelona or Thessaloniki
- Enjoy a sunny climate cultural diversity and affordable lifestyle

About the Role Start your career abroad! As a Client Care Advisor you will handle customer queries provide solutions and represent major international brands. Relocation package includes flights housing support and onboarding assistance. In this role you will be the first point of contact for custo...

About the Role

Responsibilities

Handle customer inquiries via phone email and live chat in a professional and timely manner
Provide clear and effective solutions to technical or service-related issues
Support customers with account setup billing orders or product use
Document and update customer records in the system
Collaborate with colleagues and supervisors to continuously improve processes
Ensure high customer satisfaction through patience empathy and problem-solving skills

Requirements

Native or near-native German (C1-C2) and good level of English (B1 or higher)
Strong communication and active listening skills
Ability to stay calm and positive when solving customer issues
Basic computer skills (MS Office email chat platforms)
No prior experience needed full paid training is provided
Motivated to relocate and start an international career abroad

What We Offer

Relocation package:
- Flight ticket to Spain Greece or Portugal
- Airport pickup upon arrival
- Company-paid hotel accommodation during the first weeks
- Assistance in finding long-term housing
Salary & Benefits:
- Competitive monthly salary performance-based bonuses
- Paid initial training and continuous coaching
- Private health insurance (in some locations)
Work-Life Balance:
- Full-time 40 hours per week with rotating shifts
- Paid vacation days public holidays
Growth Opportunities:
- Internal promotions to Team Leader Quality Analyst Trainer or other departments
- Experience in an international corporate environment
Lifestyle Perks:
- Work in vibrant cities like Lisbon Athens Barcelona or Thessaloniki
- Enjoy a sunny climate cultural diversity and affordable lifestyle