Chubb Life: Compliance -Investigation Officer (Annual contract)
Chubb Life: Compliance -Investigation Officer (Annual contract)
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Job Description
Summary
- Support the investigation of fraudulent activities involving agents arising from customer complaints market surveillance field reviews or anonymous reports.
- Assist in fact-finding coordination and reporting to ensure timely escalation to the head of distribution compliance or the relevant committee for decision-making.
- Provide administrative and operational support for distribution compliance activities including document management and compliance reporting.
- Assist the Compliance Team in implementing investigation procedures maintaining regulatory records and supporting audits training and regulatory inspections to ensure compliance with applicable laws and internal policies.
Key Responsibilities
1. Investigation Process
- Conduct fact-finding investigations into suspected fraudulent activities.
- Collect evidence prepare case files and coordinate with Legal and Compliance Distribution and other relevant departments.
- Assist in preparing investigation summary reports and submitting them to the head of distribution compliance.
2. Follow-Up Process
- Support coordination with Distribution Compliance to monitor corrective actions.
- Assist n reinforcing compliance policies procedures and training to prevent recurrence.
- Support fraud trend analysis and provide input to Distribution Compliance.
3. Professional & Technical Development
- Support initiatives to enhance investigation methodologies and tools.
4. Administrative & Other Responsibilities
- Maintain accurate and up-to-date case tracking systems investigation records and documentation.
- Support periodic review of investigation-related policies and procedures.
- Support internal and external audit and regulatory inspections related to AML.
- Undertake and perform any additional duties as required.
Qualifications
Qualifications:
Bachelors degree in law Business Administration Finance Political Science or related field.
0-2 years of experience in investigation compliance audit or related areas (new graduates are welcome).
Knowledge of fraud detection compliance or risk management is an advantage.
Strong attention to detail and high integrity in handling sensitive and confidential information.
Effective communication skills in both Thai and English (spoken and written).
Proficiency in Microsoft Office (Word Excel PowerPoint Outlook).
Ability to work both independently and collaboratively in a fast-paced environment.
Competency Skills:
Strong analytical and fact-finding skills
Integrity and high ethical standards
Organized and systematic in record keeping and document control.
Willingness to learn and grow in the field of compliance.
Ability to manage multiple tasks with attention to detail.
Strong sense of responsibility confidentiality and urgency in handling regulatory matters.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
