Head of Quality

Who we are:

Aro Homes is a thriving purpose-driven company on a mission to redefine residential construction. Aro Homes was founded to create well designed precision engineered homes that are beautiful livable and durable while being built multiple times faster and having a positive impact on the environment.

We are a diverse and experienced group of passionate and curious designers builders engineers product developers and businesspeople who are passionate about and committed to delivering on our mission. Weve demonstrated there is a massive opportunity to reduce waste and improve sustainability while building homes in a fraction of the time it takes traditionally. We utilize a repeatable multi-disciplinary and product-driven approach which is unique in the industry. We are funded by world-class investors who care about transforming industries for the better including Eric Schmidts Innovation Endeavors. If you share the desire to leave a lasting positive impact on the world and to join a strong culture of intelligent passionate people then lets start a conversation.

About this opportunity:

This isnt a maintenance roleits built it shape the future make the right bets. You will define a lightweight world-class Quality Operating System (QOS) and work with the team to make it realgrounded in data consistency and accountabilityspanning Engineering & Design suppliers manufacturing logistics site operations and sales/handover. Quality must be a competitive advantage for Aro Homes.

This position requires to work in Sacramento CA Plant and on job sites in South Bay Area!

What Youll Own:

1. Quality Strategy & QOS: Quality Operating System

• Starting with the Customer and working with the Team you will design and deploy Aros QOS (standards specifications control plans expectations checklists) across a few key Quality Gates. These Gates will cover our entire process from suppliers subcontractors manufacturing logistics site operations and sales.

• Working with Engineering and Sales define CTQs (critical-to-quality) acceptance criteria and stop-the-line rules. Embed quality at the source.

• Establish clear visual management and dashboards at each Gate and a companywide roll-up.

• Aggressively leverage AI in everything from collection of data to analysis to problem solving.

• Ensure the QOS is faster better and cheaper than our competitors.

1. Culture & Coaching

• Build a pervasive Zero-in Zero-out Quality mindset. Dont accept dont create and dont pass defects.

• Train teams on 5-Whys fishbone DMAIC and error-proofing (poka-yoke).

• Promote a blame-free facts-first problem-solving culture; celebrate fix-rate not find-rate

• Model Aro values: Bias for Speed Build People Up Own It Raise the Bar

1. Warranty & Aro Homes inhouse Subcontractor LLC

• Lead Aros in-house Subcontractor LLC to investigate and remediate warranty issues exceeding Customer expectations.

• Handle all issues identified after Punch List completion.

• Partner with the Sales team to ensure our Homes are Customer ready. This may include site specific work outside the scope of the Site Ops team.

What Success Looks Like:

First 3060 days

• Map current state; define CTQs and Rolling Top 5 defects across the company.

• Agree on v1 Quality Dashboards wireframes.

• Define our benchmark with respect to Quality systems.

• Define Leading Indicators that disproportionately impact final Customer Quality.

90 days

• Quality Gate monthly targets established for the next 12 months.

• Gap Closure Action Plans active at each Gate.

• Begin collecting Quality feedback for Supplier & Subcontractor scorecards.

12 Months

• An efficient reliable QOS that is a significant competitive advantage for Aro Homes.

• Extreme accountability through-out with a Zero-in Zero-out Quality attitude.

Qualifications:

• 812 years in Manufacturing Quality.

• Built or scaled a data-driven QOS that operators actually use and delivers real results.

• Strong data fluency (dashboards Pareto trend basic stats quality tools DFMEA); can turn findings into prioritized actions.

• Bonus: Six Sigma Green/Black Belt Shainin DFM DFA exposure.

• Leadership: Coach simplify and drive change through-out the company.

What we offer:

• Opportunity to join an outstanding start-up team and grow a company from the ground up.

• Competitive salary package.

• Medical/dental/vision benefits.

• Equity in the company.

At Aro Homes we are focused on building a diverse and inclusive workforce. We are an equal opportunity employer and we do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status. If you have a disability or special need that requires accommodation to fill out an application please do not hesitate to let us know at If youre excited about this role but do not meet 100% of the qualifications listed above we encourage you to apply.

Required Experience:

Director