Community Operations Manager

Jubail - Saudi Arabia

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities:

Community Engagement & Management:
- Develop and execute community engagement strategies that foster trust and collaboration.
- Monitor community platforms (social media forums and event spaces) to ensure positive member interactions.
- Address member inquiries resolve conflicts and mediate discussions effectively.
Operations Management:
- Streamline community processes and optimize workflows to enhance efficiency.
- Implement tools and systems for tracking community growth engagement and sentiment.
- Create and maintain documentation for community operations and best practices.
Event Planning & Execution:
- Organize virtual and inperson community events to drive engagement and networking.
- Coordinate logistics marketing and communication for communitydriven events.
Analytics & Reporting:
- Track key community metrics and analyze data to measure success and areas for improvement.
- Generate regular reports on community growth engagement and sentiment.
Collaboration & Communication:
- Serve as a liaison between community members and internal teams.
- Communicate community feedback to product marketing and support teams for continuous improvement.
Crisis Management:
- Respond swiftly to community crises or issues with professionalism and strategic action.
- Implement preventative measures to mitigate future risks.

Qualifications:

Bachelors degree in Business Administration Communications Marketing or a related field.
Proven experience in community management operations or related roles.
Exceptional written and verbal communication skills.
Strong organizational and multitasking abilities.
Proficiency in community management tools (e.g. Discord Slack social media platforms).
Analytical mindset with experience in data reporting and insights.
Ability to work independently and in a team environment.

Key Responsibilities: Community Engagement & Management: Develop and execute community engagement strategies that foster trust and collaboration.Monitor community platforms (social media forums and event spaces) to ensure positive member interactions.Address member inquiries resolve conflicts and me...