Retail Patching Specialist

Goodlettsville, TN - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Role-- Retail Patching Specialist

Location- Goodlettsville Tennessee

JD is as below:

Organization will provide one resource to help with retail device patching support.
The patching of devices will be done using SOTI Mobicontrol in Retail mobility space.
The support activities will include the testing of the patches creating the change record getting it approved deploying the patches and validating the deployment.
Triage and resolution of SNOW tickets during coverage hours and based on SLA if the issue/incident is related to patching/update of apps.
Participate in P1 and P2 calls for incidents related to patching/update of HHTs and MDM/RPI (Retail Platform Infrastructure) related apps during standard coverage hours.
Creation and implementation of patch/deployment changes including rollback support when needed.
Resource will work closely with Developers to help deploy device app patches/updates to QA for testing and validating any patches/updates before implementing in PROD.

Role-- Retail Patching Specialist Location- Goodlettsville Tennessee JD is as below: Organization will provide one resource to help with retail device patching support. The patching of devices will be done using SOTI Mobicontrol in Retail mobility space. The support activities will include the ...