General Manager - Tap House
General Manager - Tap House
Posted on :
08-09-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 80000 - 87500
Vacancy
1 Vacancy
Posted on :
08-09-2025
Job Description
Brewery Ommegang is recognized as a leader in the high-end beer segment. Brewery Ommegang is proud to be part of the Duvel Moortgat family of breweries which also includes Duvel USA and Boulevard Brewing Company. As the fourth largest craft brewery by volume in the United States our beers and cider are built by our people who are bound together by a devotion to our products and customers. We offer a competitive salary employee bonus medical/dental 401k educational assistance parental leave and other wonderful employee perks and benefits!
SUMMARY
The General Manager oversees and coordinates the planning organizing training and leadership necessary to achieve stated objectives in sales costs employee retention guest service satisfaction food quality cleanliness and sanitation.
DUTIES & RESPONSIBILITIES
- The General Manager leads every aspect of on-site visitation at Brewery Ommegang creating an exceptional elevated experience for all guests that benefits a super-premium brand
- Oversee our three primary onsite businesses with a combined revenue of roughly $3.5MM:
- Caf
- Retail store
- Catering/on-site events
- Develop and lead first-rate training programs for all consumer-facing employees within the visitor center (Taphouse) in collaboration with brewers and external resources as required
- Create update and maintain SOPs training checklists and recipe books
- Create a culture of excellence throughout the Taphouse that is both demanding and rewarding for all employees leading to increased effort on each employees behalf and retention over time
- Work with managers to increase profits per sale and control personnel cost
- Oversees the Caf Front of House Manager Tours and Store Manager Executive Chef and Events Coordinator
- Align with the Events Coordinator to ensure efficient and effective execution of both on and off-site events
- Maintain patron satisfaction by monitoring evaluating and auditing food beverage and service offerings; initiating improvements; building relationships with preferred patrons
- Work with the Executive Chef to ensure that all food and products are consistently prepared and served according to the restaurants recipes portioning cooking and serving standards
- Complete administrative and human resource paperwork and communication in an organized and timely manner
- Ensure all equipment and property is kept clean and in good working condition through inspections and preventative maintenance programs
- Control cash and receipts by adhering to cash handling and reconciliation procedures
- Fill in where needed to ensure efficient operations and guest service standards are met
- Work with Executive Chef and Store Manager to maintain inventories and the cost of goods sold
- Ensure compliance with company policies ADA NYSLA building code and health department regulations
- Lead regular meetings to communicate company and department information to employees
- Recommend wage increases and promotions to HR for all personnel under managers supervision
- Oversee the writing and design of the menu for the caf
- Understand and analyze monthly Taphouse reports and communicate relevant information to direct reports
- Assist in development and planning of marketing advertising and promotional activities to increase revenue
- Sit with the Brewery Leadership Team to discuss current events and planning
- Work to continually improve our Taphouse business plan by surveying retail demand; conferring with people in the community; identifying and evaluating competitors; preparing financial marketing and sales projections analyses and estimates
- Provide weekly updates to the Director of Operations on caf and retail business KPI and personnel issues
- Embrace the Duvel Moortgat values: Passion Quality Sustainability & Integrity
KNOWLEDGE EXPERIENCE AND ABILITIES REQUIRED
- Bachelors Degree preferred or equivalent customer service training
- Previous experience in a hospitality-oriented business: restaurant management retail management and/or hospitality/hotel management (Minimum 5 years)
- Must be able to work a flexible schedule when necessary including holidays weekends and company events
- Ability to operate and use a PC computer proficient in Microsoft Office suite of programs and POS systems
- Strong alignment to company culture and values
- Strong leadership and management skills; ability to foster integrity mutual respect unity creativity accessibility and fun for the employees
- Ability to define problems collect data establish facts and draw valid conclusions
- Self-motivation and ability to work independently and with limited direction
- Ability to collaborate and work well with management peers and across functions
- Ability to effectively communicate verbally and in writing
- Experience with Cost Accounting and budget development
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
PHYSICAL REQUIREMENTS
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
PHYSICAL REQUIREMENTS
- Frequently stand and walk throughout the tap house during shifts including during peak service hours
- Frequently lift and carry items up to 50 lbs such as beer kegs cases and supplies
- Occasionally bend stoop kneel or climb ladders to access storage or assist with maintenance
- Frequently uses hands and arms to operate POS systems handle inventory and perform administrative tasks
- Occasionally work in hot cold or noisy environments especially during events or high-volume periods
- Rarely sit for extended periods as the role is highly active and supervisory
- Occasionally works extended or irregular hours including nights weekends and holidays based on business needs
Compensation: $80000.00 - $87500.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Required Experience:
Director
Employment Type
Full-Time
Key Skills
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