Creative Operations and Resourcing Manager, Our LEGO® Agency

Do you thrive on making agency teams run smoothly with the right people processes and tools in place

Join Our LEGO Agency (OLA) London as Creative Operations and Resourcing Manager where youll be the driving force behind how we plan resource and deliver creative excellence. From resourcing our cross functional team and managing freelancers to embedding new systems and supporting productions.

Core Responsibilities

The role will work directly into the Head of the London Agency supporting our People Leaders and with strong links to the Integrated Production team

• Lead the improvement and implementation of our end to end capacity and resource planning process to keep the agency running smoothly.

• Work closely with all our five People Leaders to support resourcing across creative design strategy account handling and production. Identify resource gaps and ensure the right people are in the right place at the right time.

• Own and manage weekly resource planning sharing updates with the OLA London team and LT and ensuring our team feel good about their workload.

• Build strong cross-functional relationships across London and the global OLA network championing communication and collaboration.

• Oversee the rollout and day-to-day integration of Workfront into planning and resourcing ensuring it supports both global and local needs.

• Manage agency operations and cadencescreative reviews annual leave scheduling contingent worker onboarding and budget tracking.

• Be ready to roll up your sleeves and support producers during peak times jumping in to assist on creative productions where neededwhether thats helping coordinate timelines admin support or building LEGO sets!

• As part of creative ops give admin support to our internal LEGO Advisory Board to set up creative reviews

• Maintain and grow a trusted network of freelancers and external partners managing contracts timelines and relationships.

• Contribute to a dynamic close-knit team culture bringing energy perspective and a collaborative spirit that helps raise the bar for the entire LEGO Agency.

Play your part in our team succeeding

Our LEGO Agency (OLA) is an organisation that focuses on delivering best-in-class campaigns insight driven & fit for purpose solutions across the LEGO group. The global development is driven out of The LEGO Groups head Quarter in Billund Denmark. Location wise OLA also has offices in Copenhagen Boston London Singapore and Shanghai.

Our LEGO Agency London is focused on developing campaigns from Global to local. Covering the full value chain from campaign strategy to in market executions. We balance work from Global projects to campaigns for WE and CEEMEA markets with special focus on FRIB EUC and UK balanced with Global campaigns.

Do you have what it takes

• Relevant experience in agency operations resourcing or project/production management - in a Global creative agency environment

• Strong operational and commercial understanding with excellent communication and organisational skills.

• Proven ability to implement and improve internal processes balancing short-term needs with long-term efficiencies.

• A natural collaborator with the confidence to engage stakeholders at all levels and influence team dynamics.

• Experience with tools like Workfront (or similar) with the ability to train and embed new ways of working.

• Confident under pressureable to prioritise delegate and adapt in fast-paced situations.

• Interested in agile methods of working able to navigate uncertainty resulting in a tangible outcomes.

• Dedicated and nice youre a team player with strong team-and culture building skills admired for your values and generosity to others.

• Sense of fun and playfulness after all we work for a toy company!