Starlink Enterprise Account Lead, Europe
Starlink Enterprise Account Lead, Europe
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible with the ultimate goal ofenabling human life on Mars.
STARLINK ENTERPRISE ACCOUNT LEAD EUROPE
Starlink our revolutionary satellite constellation is delivering low-latency broadband internet around the world. The Starlink Enterprise Account Management team serves as the point of contact for Starlinks growing base of enterprise customers from contract signature through activation ensuring all contract terms are fulfilled and accounts are set up for long-term success. Our ideal candidate is a proactive process-oriented individual who thrives in fast-paced environments and is excited to grow their ownership over time while helping connect enterprise customers across Europe with Starlink.
RESPONSIBILITIES:
- Serve as a primary point of contact for a portfolio of enterprise customers and resellers across Europe owning account support and operational follow-through from contract signature through successful onboarding and lifecycle management
- Build productive and professional relationships with partners helping navigate complex regulatory invoicing and logistical environments unique to the European market
- Deliver exceptional customer service by proactively identifying and resolving issues related to shipments invoicing service activation and ongoing operations
- Manage internal processes and updates across multiple stakeholders ensuring effective communication and prioritization of customer needs
- Monitor and support the operational health of assigned accounts including product and service satisfaction timely collections and regulatory compliance
- Translate customer feedback and recurring challenges into clear recommendations for tooling or process improvements
- Execute key account management tasks with growing autonomy while maintaining high accuracy and responsiveness to tactical guidance
- Support development of European market-specific playbooks workflows and enablement materials as part of a broader team effort to scale the business in the region
BASIC QUALIFICATIONS:
- Bachelors degree in business engineering or related field; OR high school diploma/equivalency certificate and 2 years of professional experience
- 1 year of experience in a customer-facing consulting or project management role
PREFERRED SKILLS AND EXPERIENCE:
- Strong written and verbal communication skills in English; additional European language skills a plus
- Experience managing multiple projects and priorities in a high-growth cross-functional environment
- Prior experience supporting partners distributors or resellers by managing multiple projects and delivering under tight time and resource constraints
- High attention to detail and ability to communicate effectively with both technical and non-technical stakeholders
- Comfortable working with internal systems and tools to document track and execute operational tasks
- Demonstrated ability to manage through ambiguity and propose pragmatic solutions
- Strong empathy ownership mindset and desire to contribute to a growing global team
ADDITIONAL REQUIREMENTS:
- Availability and willingness to travel as needed across Europe to customer sites and internal meetings
- Must be available to work extended hours and/or weekends as needed to support time-sensitive operations.
COMPENSATION AND BENEFITS:
Pay range:
Starlink Enterprise Account Lead: $90000.00 - $125000.00/per year
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills education and experience.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives in the form of company stock stock options or long-term cash awards as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical vision and dental coverage access to a 401(k) retirement plan short and long-term disability insurance life insurance paid parental leave and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual carryover and use requirements of the law.
ITAR REQUIREMENTS:
- To conform to U.S. Government export regulations applicant must be a (i) U.S. citizen or national (ii) U.S. lawful permanent resident (aka green card holder) (iii) Refugee under 8 U.S.C. 1157 or (iv) Asylee under 8 U.S.C. 1158 or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit competence and qualifications and will not be influenced in any manner by race color religion gender national origin/ethnicity veteran status disability status age sexual orientation gender identity marital status mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceXs Affirmative Action Plan for veterans and individuals with disabilities or applicants requiring reasonable accommodation to the application/interview process should reach out to.
Employment Type
Full Time
