Sr E-Referral Specialist
Sr E-Referral Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Our Company
Adoration Home Health and Hospice
Overview
The Senior E-Referral Specialist will serve as team lead responsible for the day-to-day performance of an area managing referral receipt workload and timeliness as well as participating in referral processing. The e-referral team is responsible for receiving and responding to community physician patient and family request for home health. This position will record and process referral information as well as document in patient information databases and act as the critical liaison between referral sources and our sales and operations teams. The Senior E-Referral Specialist will train schedule and mentor junior teammates and assist with management projects that improve the effectiveness and efficiency of the portal team. Manage incoming referrals.
Responsibilities
Perform required analysis decision-making and data entry accurately and timely.
Assist in team lead and management duties.
Patient information and forms are managed and forwarded to the appropriate department per procedure.
Monitor all assigned portals for new referrals messages bookings and updates.
Work with the intake department and local branches to ensure communication of all booked referrals referral sources messages and updated documents coming through the portal and to
minimize any delays in care of our patients.
Develop and maintain professional relationships with peers sales operations and intake teams. Maintain competence in working with a multitude of applications such as; ZipTools
Teams Outlook All portals HCHB and Insurance verification sites.
Qualifications
- Associate degree preferred; High School Diploma required.
- 1-2 years of experience in related healthcare position.
- Previous EMR portal experience preferred.
- Team lead or management experience preferred.
About our Line of Business
Required Experience:
Senior IC
Employment Type
Full-Time
