Admission and Transfer Center - Transfer Center, Staff Nurse 90-100% Nights

University of Iowa Health Care recognized as one of the best hospitals in the United Statesis Iowas only comprehensive academic medical center and a regional referral center. Each day more than 12000 employees students and volunteers work together to provide safe quality health care and excellent service for our patients. Simply stated our mission is: Changing Medicine. Changing Lives.

The Admission and Transfer Center (ATC) is expanding and were looking for motivated individuals to join our dynamic growing team!

As we continue to grow were looking for passionate team members who thrive in a fast-paced setting and are eager to make an impact. The ATC operates the high-volume patient admit and transfer center facilitating patient access to UI Health Care inpatient services through telephone and electronic based communication. Serving as a contact center for internal providers as well as external referring providers while serving over 20 departments across University of Iowa Health Care.

Our Transfer Center team focus is triage of referring facility transfer requests and facilitates inpatient access through all inter-facility avenues including admissions across facilities from the emergency department and from ambulatory areas.

This position is eligible for a combination of remote work and in-person (hybrid) work within Iowa. The Training will be conducted onsite at the Hospital Support Services Building (HSSB). There can be up to a minimum of 6 months or other duration of time determined by the supervisor of on-site training prior to Hybrid eligibility. Hybrid work eligibility will be evaluated following successful completion of job training and a work arrangement form will be required to be completed prior to the start of remote work.

Position Responsibilities

• Performs aspects of the patient admission flow management process ensuring that transfers patient placement and related activities occur in a timely safe and accurate fashion. Includes clinical assessments for triage and bed placement for patients.
• Coordinates incoming patient transfer requests with referring/receiving facilities and physicians.
• Coordinates necessary transportation resources for incoming patient transfer requests.
• Stays informed of patient changes and communicates impact to admitting teams.
• Reviews medical reports from referring hospitals or physician offices and relays information to the receiving providers and nursing unit as needed.
• Evaluates all bed requests using approved criteria ensuring patients are expediently transferred or assigned rooms and resources are utilized efficiently.
• Responds appropriately to requests made by transferring physicians hospitals and peers to improve patient flow.
• Works with supervisors to implement effective solutions and strategies to enhance patient care and satisfaction.
• Prioritize customer service professional communication and customer satisfaction.
• Demonstrates clear communication and effective collaboration to optimize patient care and clinical operations.
• Displays influential leadership to optimize clinical and operational outcomes.
• Delivers exceptional customer service while facilitating communication across multiple disciplines.
• Possess and maintains working knowledge of external and inter-facility protocols and standards of practice.
• Functions as a patient advocate.
• Applies quality improvement principles to improve patient outcomes.
• Participates in quality improvement activities.
• Participates in projects/committees for enhanced functioning of the unit supports unit-level decision-making.
• Complies with all policies and standards.
• Performs other duties as assigned.

Percent of Time: 90-100%

Schedule:Overnight hours between 1900-0700 Monday-Friday 8 and/or 12 hour shifts occasional day/eve/weekend coverage included in holiday rotation.

Location:Healthcare Support Services Building 3281 Ridgeway Dr. Coralville IA 52241

SEIU Pay Plan: $60000 minimum at 100% effort to commensurate This does not include differentials. Salary will vary based on years of experience and percent of effort.

Pay Differentials: Shift differentials for evening night and weekend shifts. This role is not eligible for the in-patient differential.

Benefits Highlights:Fringe benefit package including paid vacation; sick leave; health dental life and disability insurance options; and generous employer contributions into retirement Assistant available to qualified applicants. more information about Why Iowaclickhere