Head - Executive/CXO Engagements

Who are we

Founded in 2014 by Khadim Batti and Vara Kumar Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle from ideation to training to the deployment of software. Driving user productivity ensuring process compliance and improving user experience of internal and customer-facing applications.

Spearheading the category with serial innovation and unmatched customer-centricity Whatfix is the only DAP innovating beyond the category positioning itself as a comprehensive suite for GenAI-powered digital adoption analytics and application simulation. Whatfix product suite consists of 3 products - DAP Product Analytics and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle.

Whatfix hasseven officesacross the US India UK Germany Singapore and Australia and a presence across 40 countries.

Customers: 700 enterprise customers including over 80 Fortune 500 companies such as Shell Microsoft Schneider Electric and UPS Supply Chain Solutions.

Investors:Raised a total of $270 million. Most recentlySeries E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments Eight Roads Ventures (A division of Fidelity Investments) Dragoneer Investments Peak XV Partners and Stellaris Venture Partners.

• With over 45% YoY sustainable annual recurring revenue (ARR) growth Whatfix is among the Top 50 Indian Software Companies as per G2 Best Software Awards.
• Recognized as a Leader in the digital adoption platforms (DAP) category for the past 4 years by leading analyst firms like Gartner Forrester IDC and Everest Group.
• The only vendor recognized as a Customers Choice in the 2024 Gartner Voice of the Customer for Digital Adoption Platforms has once again earned the Customers Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd 4.5 on Gartner Peer Insights and a high CSAT of 99.8%
• Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Fourth Consecutive Year
• Won the Silver for Stevies Employer of the Year 2023 Computer Software category and also recognized as Great Place to Work 2022-2023
• Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal
• On the G2 peer review platform Whatfix has received 77 Leader badges across all market segments including Small Medium and Enterprise in 2024 among numerous other industry recognitions.

Be one of the key Leaders in this awesome journey of building a billion-dollar company!

About the Role

We are looking to hire aHead - Executive/CXO Engagements -a relationship-first operator whose primary mandate is tounlock C-level access at our most strategic global accounts.

This is not a traditional sales role. There are no direct quotas or transactional expectations - but there will be clear KPIs around account penetration and strategic access (e.g. CXO entry into Top 50 strategic accounts volume of executive connects influence on deal velocity etc.).

Instead the charter is singular:build and activate executive relationshipsthat accelerate Whatfixs access credibility and influence with Global 2000 CXOs. This role isour go-to connector- turning networks into access and relationships into business velocity.

You will be leveraging investor and board networks facilitating warm intros and orchestrating executive-to-executive connects. Youll serve as a trusted growth partner to Whatfix leadership customer stakeholders and investor ecosystems alike.

You must bring a strong existing network of G2K enterprise CXOs and/or have demonstrated experience in building one from scratch - preferably within ISV SaaS or enterprise tech ecosystems.

Key Responsibilities

Executive Relationship Development

• Lead theCXO Connect initiative engaging C-level leaders (CIOs CTOs CDOs CHROs CFOs etc.) across strategic accounts.
• Orchestrate No-Agenda executive interactions between Whatfix leadership (CEO CRO etc.) and CXOs - focused on trust-building not pitching.
• Design and executehigh-touch engagement journeysfor target executives across verticals like financial services healthcare logistics and technology.

Investor & Direct CXO Access Activation

• Leverage the Whatfix investor and board ecosystem to initiate warm introductions to senior enterprise executives.
• Build a structured playbook to systematically extract executive access via investor relationshipsturning network capital into commercial opportunity.
• Collaborate closely with investors to identify the right CXOs secure intros and track downstream influence and impact.
• Independently cultivate access to CXOs at priority new logos and existing customersespecially across our top 100 strategic accountsthrough relationship building ecosystem influence and executive credibility.

Strategic Influence

• Support enterprise sales quotas byinfluencing deals top-down unlocking early CXO buy-in and strategic alignment.
• Work hand-in-hand with account teams tonavigate power maps influence strategy and guide multithreaded stakeholder engagement.
• Serve as atrusted partner to founders and AEs offering CXO-level guidance without overlapping core sales responsibilities.

Ecosystem Connectivity

• Act as avalue-oriented connector introducing CXOs to relevant peers innovators and trusted vendors from the Whatfix network.
• Facilitate high-value curated interactions (e.g. innovation briefings invite-only summits thought-leadership panels).
• Position Whatfix as atrusted innovation ally not just a vendorby showing up with value and relevance.

Program Building & Measurement

• Build and scale arepeatable CXO engagement engine complete with warmth scoring touchpoint tracking and influence metrics.
• Work with tools like Vieu and CRM systems to measure relationship depth frequency and strategic lift.
• Track bothleading indicators(CXO meetings net-new intros warmth scores) andlagging impact(deal velocity ACV lift top-down originated deals).

Who You Are

• A Relationship-Driven Operator:You thrive on human connection and have a proven ability to initiate and sustain deep executive relationshipsespecially with enterprise CXOs.
• Enterprise Credible:You carry a strong business card with 10 years of experience in enterprise-facing roles ideally in SaaS tech-enabled services or GTM leadership.
• Networked via Capital & Credibility:You understand how toactivate investor and board networksand you know how to ask for the right intro at the right time to the right person.
• Strategic Not Transactional:You dont sell - you influence. You shape deals by enabling trust credibility and insight at the highest levels.
• CXO Fluent:You can hold your own in a room full of CIOs and Chief Digital Officers and you know what matters to themfrom transformation mandates to board priorities.
• Hands-On & Self-Directed:Youre comfortable operating without a blueprint and you enjoy building scalable motions from scratch.

Why This Role Matters:

Whatfix is entering a new phase of growth with a clear path to expand into multi-year $500K and $1M deals. But these deals are wonthrough the top not just the middle. Thats where you come in. You will help shape the future of our GTM motion byturning relationships into pipelinesand CXO access into long-term revenue impact.

Nice to Have

• Experience at a high-growth VC-backed SaaS or tech company
• Prior exposure to field marketing ABM or Executive Briefing Center initiatives
• Background in strategic partnerships corporate development or VC ecosystem sales support

To Apply

If you are a connector a listener and a trusted operator- ready to help us open doors and change the game- we want to talk to you

Perks / Benefits

• Unlimited PTO policy
• Medical Dental and Vision coverage
• 401 K Plan
• Health savings accounts
• Restricted stock units
• Tuition Reimbursement
• Utility Stipend (internet and phone)
• Free office Lunches
• Flexible working hours
• Employee Assistance Program

Note:

• At Whatfix we deeply valuecollaboration innovation and human connection. We believe that being together in the office five days a week fostersopen communication strengthens our sense of community and accelerates innovationultimately helping us achieve our goals more effectively. At the same time we recognize the importance offlexibilityin balancing personal and professional priorities. To support this we offer the option towork from home up to two days per month. In any situation that requires additional flexibility were open toconsidering exceptions on a case-by-case basisto ensure youre supported in managing both work and life seamlessly.
• We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust Do it as you own it;
• We are anequal opportunity employerand value diverse peoplebecause ofand not in spite of the differences. We do not discriminate on the basis of race religion color national origin ethnicity gender sexual orientation age marital status veteran status or disability status