Software Engineer (Technical Operations & Site Reliability Engineer)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Our Production Operations team:-Manage large-scale production outages leading incident response and improving efficiency.-Design build and maintain automation solutions to streamline the monitoring sustenance and management of large-scale distributed systems.-Develop tools and software (using Java/JEE REST Swift/Objective C Python Go or Bash) to automate repetitive operational tasks reduce manual intervention and improve system reliability. We utilise AI & LLM models to gain Operations Excellence in application support.-Plan and execute actionable system health monitoring incident response and communication across critical global applications. We drive operational metrics and KPI identification and alignment.-Partner with multi-functional teams to improve reliability efficiency stability and processes.-Are self-directed problem-solvers exhibiting deftness to handle multiple simultaneous competing priorities and deliver solutions in a timely manner.-Create and maintain accurate up-to-date documentation reflecting architecture infra configuration and procedures. We write status and incident reports. We write training material and train users in complex topics.-Lead a team ofhighly skilled engineers across the globe and guide their work towards operations excellence gaining efficiency.-Builds a culture where the regional members are responsible for cultivating strong in-region relationships and getting results for our business partners ensuring they remain informed about significant incidents and problems.
- Experience in using AI and Large Language Models (LLMs) to enhance operational efficiency through tasks such as model training optimisation (including areas like Model Context Protocol or similar methods) and designing effective model utilities.
- Understanding of standard networking protocols and components such as: HTTP DNS TCP/IP ICMP the OSI Model Subnetting and Load Balancing.
- Experience in Java JEE REST Swift/Objective C database schema design and data access technologies.
- Experience in driving operations teams for large scale mission critical applications working in a 24x7 operations across multiple locations and geographies.
- Experience in interpreting data from systems like Hubble ExtraHop Splunk and other monitoring tools along with hands on experience of production monitoring systems log analysis troubleshooting support dashboards and proficiency in scripting languages and automation tools.
- Excellent interpersonal skills. Proactive with a strong sense of personal ownership.
- Bachelors degree in Engineering or equivalent.
- Experience in strategising and achieving operational excellence in global distributed systems.
- Fundamental understanding of distributed systems including: Micro services Messaging Brokers and Versioning.
- Understanding of the Linux Operating System including Kernel Memory Process Threads Static / Shared Libraries IPC and Signals.
- Excellent organisational and documentation skills.
- Worried that you dont quite tick all the above boxes If you are excited about this role but your experience doesnt align exactly with every part of the job description we encourage you to apply anyway. You may very well be the right candidate.
Key Skills
- Kubernetes
- FMEA
- Continuous Improvement
- Elasticsearch
- Go
- Root cause Analysis
- Maximo
- CMMS
- Maintenance
- Mechanical Engineering
- Manufacturing
- Troubleshooting
About Company
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