Solutions Engineer - Singapore
Solutions Engineer - Singapore
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Job Description
BitGo is the leading infrastructure provider of digital asset solutions delivering custody wallets staking trading financing and settlement services from regulated cold storage. Since our founding in 2013 we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies BitGo serves thousands of institutions including many of the industrys top brands exchanges and platforms and millions of retail investors worldwide. As the operational backbone of the digital economy BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian and staking provider in the world. For more information visit.
Based in Singapore
Responsibilities:
Lead and drive technical and product aspects for pre and post sales activities such as product education solution architecture implementation onboarding and software delivery.
Continuous client relationship management that includes understanding clients business requirements expectations and providing joint technical support with the Technical Support and Customer Success teams. Collaboration and partnership with our Product Management and Engineering Teams contributing to development of new product features.
Serve as the client advocate providing feedback to the internal clear understanding of client requirements for our Sales Team for and during their sales calls.
Skills & Experience:
We are looking for teammates who share and practice our values: open communication transparency taking ownership and a high level of craftsmanship. We are looking for coworkers who share our vision and mission: deliver trust in digital assets.
Required:
- 5-10 years in an enterprise client facing technical role as Solutions Engineer Sales Engineer Solutions Architect Integration Engineer Implementation Manager Technical Account Manager Customer Success Manager or similar
- Demonstrated understanding of technical subjects and concepts including web services and applications PaaS SaaS APIs SDKs etc.
- Previous experience in pre-sales and/or post-sales capacity
- Strong experience with leading and managing client engagements and projects
- RFx/ DDQ experience - working with other SMEs to formulate relevant responses
- Extremely high professionalism - client and colleagues love working with you
- Clear and effective verbal and written communication and comprehension
- Ability to self-manage and use best professional judgment as needed
- Experience in blockchain technology cryptocurrencies and financial services and products.
- Professional proficiency in English Japanese and/or Mandarin.
- Bachelors degree in CS or related STEM field or equivalent years of professional experience
Why Join BitGo
Disrupting an industry takes vision innovation passion technical chops drive to deliver collaboration and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership craftsmanship and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving and who want risks to be part of the team that changes the worlds financial markets.
Here are some of the benefits of working at BitGo:
- Competitive salary
- Great colleagues and inspiring startup environment
- Benefits may vary based on location
Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and youll be able to look back and say you were part of the team that transformed investing.
Employment Type
Full Time
