Emerging Talent Partner

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Emerging Talent Partner

As the Early Careers or Emerging Talent Partner you will play a crucial role in nurturing and developing emerging talent for various departments across the Financial Ombudsman Service ensuring a strong pipeline of future professionals and leaders for the organisation.

Contract: Permanent

Working hours: 35 hours per week is full time. Where possible we are open to considering part time/flexible working patterns. Please let us know in your application your desired working pattern.

Salary: From 49200

Reporting to: Talent Development Manager

London docklands

Our permanent hybrid policy sees us all working at least four days across a fortnight in the office.

You will be responsible for managing and expanding our apprenticeship provision championing early career opportunities and overseeing the development and implementation of our graduate programs and other emerging talent initiatives.

Combining strategic and operational planning and delivery business partnering supplier management and external engagement delivered through a highly collaborative approach you will ensure our Talent and their support networks have excellent experiences on the programs.

Key responsibilities

• Setting up leading and managing the organisations apprenticeship program
• Working closely with our Procurement team to bring on board and manage the right external providers that offer the best quality service and value for money
• Acting as the main point of contact collaborating and managing external providers to deliver high-quality apprenticeship training.
• Promoting apprenticeship opportunities within the organisation ensuring maximum engagement and uptake
• Staying up to date with ESFA and funding guidelines and doing portal submissions
• Designing and implementing graduate programs and other early careers initiatives
• Working with your Talent Acquisition and Learning and Development colleagues to develop strategies to attract recruit and retain emerging talent
• Building and maintaining relationships with educational institutions training providers and industry bodies
• Working closely with internal stakeholders and HR colleagues to identify emerging talent needs and opportunities
• Overseeing managing and monitoring the apprenticeship levy budget ensuring effective use of funds.
• Monitoring and evaluating the effectiveness of the programs making proactive improvements as necessary
• Championing the development of early career talent within the organisation
• Providing support and guidance to apprentices and graduates fostering a culture of continuous learning and development
• Supporting stakeholders with information advice and guidance where appropriate.
• Reviewing mapping and recording with stakeholders the mandatory 20% off the job training for each apprentice

To be considered for this role youll need to show us that youve got the skills and capabilities. Youll have to meet the following minimum criteria:

Minimum Criteria:

• Must have experience of establishing and managing Early Careers & Apprenticeships functions.
• Proven experience of managing a large apprenticeship Levy pot and budget control (circa 500kpa).
• Proven experience in designing and managing successful apprenticeship programs and similar early career initiatives.
• Strong knowledge of tendering processes and managing external providers and institutions
• Must be up to date with the ESFA guidance good understanding funding rules portal submissions.
• Experience of working between Talent Acquisition and Learning & Development to maximise the use of levy pot
• Knowledge of accrediting internal programmes

Desirable Criteria

We would also like you to have the following skills:

• Strong organisational and project management skills
• Passionate about developing emerging talent and fostering a culture of growth and learning
• Strong Stakeholder Management experience
• Experience setting up and running inhouse programmes as an employer provider
• Understanding of safeguarding around apprentices
• Understanding of Ofsted rules around apprenticeship provisions
• EAT L2 or equivalent qualification
• Understanding of standards that can be used in a highly matrixed organisation.
• Understanding of the trailblazing process.
• Understanding of the T-Level provision
• Experience of working between Talent Acquisition and Learning & Development to maximise the use of levy pot

Why Financial Ombudsman Service

We are a values led organisation. Our values define our culture influence our decisions and underpin our vision and strategy. They set out how we play our PART through Purpose Ambition Respect and Trust. You can learn more about our values here: also offer an attractive competitive salary and flexible benefits to suit our people. Heres a list of some of the many benefits and perks you can get for working with us:

• 25 days holiday entitlement with the option to buy extra or sell days
• Generous pension
• Employer provided benefits such as Private medical insurance virtual GP Critical illness cover Life assurance cover to name a few
• Choice of voluntary benefits including Technology scheme Cycle to work scheme Will-writing service amongst others
• Employee Assistance Programme
• Extensive opportunities for personal and career development
• Fully equipped on-site gym open 24 / 7 (London office only)
• Extensive Well-being resources including on-site therapists (London office only)
• Beautiful and bright London office looking over the Thames and near to mainline stations
• Our Coventry office is 2 minutes walk from the main station
• Our employee led networks do fantastic work in educating and raising awareness across a range of experiences and support us in being an inclusive employer and a great place to work. You can get involved too!

How do I apply

• To apply please upload a copy of your updated CV and if you wish a supporting statement detailing how you feel you meet the criteria for the position

Applications need to be submitted by 23:59 Sunday 14th September 2025

We welcome internal applications to apply you must have successfully passed prohibition be meeting or exceeding expectations and have no live warning or PIPs in place

Successful candidates will be invited to a telephone call with a member of the Talent Acquisition team

Due to high application numbers this advert may end earlier than the date specified so please dont delay and apply now!

A full job profile is available on request and will be provided to candidates shortlisted to the first stage of the assessment process.

Were proud to be an inclusive employer

We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.

Were committed to being a great place to work attracting and developing people from the widest possible range of backgrounds. We want everyone to perform at their best and feel able to be themselves. We understand that if were diverse and inclusive well better understand different perspectives which is fundamental to our job resolving financial complaints.

We welcome applications from Black and other ethnic minority candidates and female candidates for all positions and particularly so for senior leader positions as they are under-represented within the Financial Ombudsman Service at this level.

We are proud to be a Disability Confident Leader. This means that we will put disabled candidates entering under the scheme through to the next stage of the recruitment process should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidates CV/supporting statement. Exceptions may apply if due to the volume of applications we are not able to interview all eligible candidates who qualify under the scheme. If you would like to speak to a member of our team about any reasonable adjustments you need please email and let us know your preferred method of contact.

Find out more

Check out below channels to find out more about everyday life at the Financial Ombudsman Service and dont forget to follow us while youre there!

• LinkedIn: Financial Ombudsman Service
• Our careers page: luck with your application!