Operations Manager
Operations Manager
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$ 92000 - 100000
1 Vacancy
Job Description
Its fun to work in a company where people truly BELIEVE in what theyre doing!
Were committed to bringing passion and customer focus to the business.
Job Summary
Flagship is the premiere vendor contracted to operate and manage the culinary staff while executing the food service program in partnership with our Client.The primary objective of this leadership role is to achieve optimal service levels within each of the kitchen operations assigned across the US leading 4-6 Regional Operations Managers with 2nd tier front-line kitchen managers and their frontline team members to achieve operational excellence in the execution of their duties.
You will execute all corporate initiatives through your team members and ensure the continuance of Flagships vales based culture through your actions and achievements in a fast paced and ever changing environment.
Job Description
Benefits/Perks:
- No Weekends
- Monday to Friday; 7 AM - 3:30 PM
- Snacks and meals provided during shifts
- Medical Dental and Vision Insurance
- 12 paid holidays
- 401K with match
- Vacation and Sick days
Essential Functions
- Responsible for achievingcompany objectives and goals includes butnotlimited to internal and external compliances
- Partner with Human Resources to meet state/federal compliancesandadherence toCompany policy
- Alignwithhead of operationsestablishastrong working relationship toidentifyandintegrateadditional value-added programs thataddbest practices anddevelopstrong leadership among kitchen leaders
- Identify and bring forwardareas of opportunity toincreaseefficiencyandoperational production in food concepts/kitchens
- Responsible for ensuring monthly training andcompliance needs are completed by deadline
- Provide weekly/monthly reporting metrics to thehead of operationsin a timely manner
- May serve as Project Manager during kitchen build-outspartnering with client and internal core support teams to ensure successful opening.
- Responsible for consistently meeting the CompanysKey Performance Indicators i.e. staffing levels; attrition; safety
- Work with department heads to create/develop programs and SOPs to establish standards and process flows.
- Ensures that clientonsitebuilding/campus securitypolicies are adhered to by all Flagship staff
- Conductsweekly operational meetings with frontline leaders to provide guidance support and motivation in addressing production concerns.
- Ensure co-employmentexpectationsare well defined and that leaders are operating accordingly
- Ensure client satisfaction by executing deliverables and showing consistent value
- Foster and promote the Flagship brandand valueswithin the clients culinary culture.
- Ensure all staff needs/concerns are triaged and addressed appropriately and in a timely manner. Escalates matters toheadofoperationsor HR as needed.
Knowledge and Skills
- Ability to stay organizedprioritizeandmanage a busy schedule
- Ability to workwithand support union employees and collaborate with union representatives
- Able todelegateworkand hold others accountable or achieving neededresults within designated timelines
- Ability to identify trends interpret datato
- Ability to quickly fosterstrong inter-personal work relationships
- Mid to high level skill in navigation/use of common work programs such as Outlook Word PowerPoint andExcel; and communication technology
- Strong ability to influence positive change
- Excellent verbal skillswith an ability to adjust communication style to suit the audience.
- Ability to manage multiple tasks and projects on a consistent basis
Education andWorkExperience
- AA/BA/BS in Hospitality preferred
- Culinary food and beverage management experiencerequired
- 5years experience in the corporate food service industrypreferred
Work Environment
- The workenvironment forincludesthe following large kitchen environment elements and exposures
- Fast paced kitchen
- Moderate to high noise level
- Slippery/uneven surfaces may be encountered
Requirements
- Must have and maintain an active Management Level Food Handlers Certification (ServSafe) as required by the California Health Department.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job the employee is occasionally required to stand; walk; sit; use hands to finger handle or feel objects tools or controls; reach with hands and arms; climb stairs; balance; stoop kneel crouch or crawl; talk or hear; taste orsmell.Physical requirements include stooping standing climbing with occasional lifting.Specific vision abilities required by the job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.
UndertheAmericans with Disabilities Act reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Work Authorization
Authorized to work in the U.S.
Equal Employment Opportunity Employer
Flagship is an equal opportunity employer. All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs. We do not discriminate on the basis of race color religion marital status age national origin ancestry physical or mental disability medical condition pregnancy genetic information gender sexual orientation gender identity or expression veteran status or any other status protected under federal state or local law.
We also consider qualified applicants with criminal histories consistent with applicable federal state and local law.Americans with Disabilities Act
Under the Americans with Disabilities Act reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.
If you like wild growth and working with happy enthusiastic over-achievers youll enjoy your career with us!
Required Experience:
Manager
Employment Type
Full-Time
