Manager, Global Logistics â Ocean Freight & Customs
Manager, Global Logistics â Ocean Freight & Customs
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Job Description
Manager Global Logistics Ocean Freight & Customs
Location: Denver CO
Reports to: VP Operations
Department: Supply Chain & Logistics
About Havenly
At Havenly Brands we believe that everyone deserves a beautiful home they love. Founded and headquartered in Denver since 2014 weve grown into the #1 interior design service in the country.
We believe home is a place for personal expression a place that can inspire comfort delight and work hard for you. We believe that a home should be livable not precious; distinctive not bland; beautiful but attainable. Thats why were bringing together best-in-class home brands alongside innovative designer services to offer unprecedented access to personal inspiring design. Were building this generations premier destination for all things home.
Alongside our award winning design services we proudly own and operate some of the best home furnishings brands in the business including Havenly Interior Define Burrow The Inside St. Frank and The Citizenry. We employ 230 people in 25 states in both corporate and retail roles. Our family of brands is growing and were looking for amazing people to join us on this journey!
As we continue to grow we are seeking a Manager Human Resources to help drive our people operations and foster an environment where our team can thrive. The Manager Human Resources will be a partner to the business involved in all aspects of human resources including talent acquisition employee engagement employee relations performance management learning and development and organizational design. This role is critical in shaping our company culture and ensuring we attract retain and develop top talent. The ideal candidate will have a deep understanding of HR best practices the highest level of professionalism and the ability to execute effectively in a fast-paced growing company.
Role Overview
AsManager Global Logistics Ocean Freight & Customs you will lead end-to-end strategy execution and optimization of Havenlys international freight and import operations. You will own relationships with global freight forwarders ocean carriers customs brokers and port operations ensuring timely and cost-effective movement of goods into our domestic network. This role is responsible for ensuring compliance maintaining strong performance KPIs and driving continuous improvement across global logistics functions.
This position plays a pivotal role in the scaling of our multi-brand supply chain and supports cross-functional initiatives across product development sourcing inventory planning and fulfillment.
Key Responsibilities
- Own and manage all international freight operationsprimarily ocean with some air as neededincluding booking tracking exception management and performance evaluation.
- Serve as the primary point of contact for freight forwarders ocean carriers and customs brokers ensuring seamless execution and accountability across all inbound lanes.
- Lead customs compliance strategy including accurate HTS code assignment document preparation and alignment with regulatory requirements in partnership with brokers and internal stakeholders.
- Analyze landed cost drivers (duties freight accessorials) and partner with Finance and Sourcing to forecast control and report impact to margins and budgets.
- Maintain and optimize a comprehensive freight and duties dashboard tracking container ETAs delivery timelines and spend trends across vendors ports and shipping lanes.
- Identify and resolve shipment delays exceptions and demurrage risks proactively leveraging data and partner relationships to maintain delivery continuity.
- Evaluate freight and customs service providers regularly for performance reliability and cost competitiveness; lead RFQs and contract negotiations as needed.
- Collaborate cross-functionally with Product Development Sourcing and Planning to align logistics timelines with production and fulfillment calendars.
- Stay current on U.S. import regulations tariffs and global trade changes that could impact cost or compliance.
- Lead and contribute to strategic logistics projects such as digital tracking tools documentation automation and process improvement initiatives.
Who You Are
- Bachelors degree in Supply Chain Logistics International Business or a related field.
- 6 years of experience in global logistics or international freight operations with 3 years in a leadership or ownership role.
- Deep understanding of ocean freight operations incoterms customs processes and HTS classification.
- Strong vendor management experienceskilled in holding partners accountable for service and cost performance.
- Advanced Excel/Google Sheets skills; experience with ERP systems (NetSuite preferred) and logistics tracking tools.
- Excellent communication cross-functional collaboration and problem-solving skills.
- Highly organized and analytical with a data-first mindset and a continuous improvement approach.
- Proven ability to thrive in a fast-paced remote-first work environment.
Additional details
This is a fulltime exempt position based in the United States. The role will be hybrid at least 4 days per week from our office in Denver. The targeted compensation range for this position is $80000 dependent upon experience. Our total rewards package includes competitive compensation generous PTO volunteer days off health benefits (medical dental vision and disability) 401(k) with match and paid parental leave. Additionally we offer design services furniture discounts and anniversary merchandise credits.
Havenly is an Equal Opportunity Employer. Our employment decisions are made without regard to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity sexual orientation or any other legally protected status.
Applicants must be currently authorized to work in the United States on a fulltime basis. As a company our goal is to make everyone feel good at home and that starts with our team. We celebrate our differences and encourage everyone to bring their true selves to work each day. Havenly is committed to cultivating a diverse and inclusive team and welcomes candidates of all backgrounds.
Required Experience:
Exec
Employment Type
Full Time
