Industrial Solutions Engineer
Industrial Solutions Engineer
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Job Description
About Tourmaline Enterprises
For over 27 years Tourmaline Enterprises has been a trusted partner to manufacturing and packaging teams worldwide providing reliable industrial inkjet printing systems for coding and marking production lines. Our solutions help clients meet their production needs for lot numbers barcodes expiration dates logos and morebacked by responsive U.S.-based support and a team committed to accountability transparency and results.
With a global reach across 10 countries and 500 clients we take pride in combining cutting-edge print solutions with personal expert guidance to help production teams and distributors succeed.
Overview:
We are seeking an industrial engineer to serve as the eyes and ears of our sales team. Your mission: walk the production floor analyze line inefficiencies and prepare clear recommendations that position Tourmalines printing solutions as a natural fit. You will not be responsible for closing dealsinstead youll hand off fully qualified opportunities to our Senior Sales Executive who will finalize proposals and contracts.
By focusing on discovery and value creation youll reduce customer resistance strengthen trust and help Tourmaline expand its footprint through both direct solutions (printers/ink) and referral partnerships (conveyors packaging automation).
Key Responsibilities:
- Identify source and coordinate site survey appointments with prospective customers ensuring consistent pipeline generation.
- Conduct 610 site surveys per month mapping inefficiencies and improvement opportunities.
- Prepare structured reports (technical ROI framing) that seed Tourmalines solutions.
- Deliver findings to customers in a consultative manner.
- Transition qualified opportunities to the Senior Sales Executive with clear notes and next steps.
- Track site survey quality and conversion metrics to ensure opportunities are strong.
- Support referral partnerships with JV vendors (e.g. conveyors packaging automation) when opportunities fall outside Tourmalines scope.
- Travel is mandatory. Primarily West Coast however travel may extend nationally.
Role Boundaries:
- You identify and seed.
- Senior Sales Representative closes.
You are measured on the quality and conversion of site surveys into opportunities not revenue closed directly.
Success Metrics:
- Site Surveys completed: 610/month.
- Opportunity conversion: 50% of site surveys produce qualified sales opportunities.
- Pipeline contribution: $250k$500k monthly pipeline value from site surveys.
- Customer trust: Post-visit rating of 8/10 (collected via short feedback form).
- Hand-off quality: Senior Sales Executive rates 80% of opportunities as ready-to-propose.
Qualifications:
- Industrial Engineer - Six Sigma / Lean Manufacturing experience preferred.
- Background in industrial equipment packaging automation or related technical field.
- Strong analytical skills and ability to assess production workflows.
- Clear communicator able to simplify technical findings for all stakeholders.
- Curiosity-driven mindset; consultative vs. transactional approach.
- Being bilingual (Spanish-speaking) is a huge plus.
Compensation (Temecula Market):
- Base salary: $65k$80k/year.
- Bonus: $500 per qualified opportunity accepted by Senior Sales Representative (not just scheduled but confirmed as real).
- Commission kicker: 2% of revenue from the initial closed-won deals sourced by your site surveys.
- JV/referral bonus: 3-10% additional incentive for each referral partner deal closed.
OTE Expectations: $100-175k
Along with your application please be sure to send in a short 1-3 minute video to explaining why you want to work for Tourmaline Enterprises what you bring to the table and why you believe you would be a great fit.
Employment Type
Full-Time
