Ad Operations Specialist (Telework/Hybrid) (English Services)

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Work at CBC/Radio-Canada

At CBC/Radio-Canada we create content that informs entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values which include creativity integrity inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting ever-changing industry Whether it be in front of the camera on air online or behind the scenes you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

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This role is a hybrid work arrangement. Work schedule to be discussed with Hiring Manager according to the guidelines defined by the department.

Your role

Reporting to the Manager of Ad Operations you will partner with the sales team to create revenue and build renewals through exemplary customer service optimal campaign management proper revenue/billing management and adherence to policies and procedures throughout the CBC/Radio-Canada network. You will have the pleasure of working on special projects such as the Olympics.

You will be responsible for coordinating monitoring and optimizing campaign performances ensuring campaign success by collaborating with sales clients ad operations technical teams editorial creative marketing and sales as needed. You will also follow proper month end billing practices including processing debits and credits through Google Ad Manager and Advendio.

Responsibilities include:

• Booking scheduling and launching all ad campaigns display video and audio.

• Setting up required targeting frequency caps loading and testing of all creative verifying all creatives are to spec on CBC and RC networks. Platforms include but are not limited to Google Ad Manager Triton Audio Platform and Advendio.

• Creating post reports using systems and tools such as GAM TAP and Burt for useful insight into how the campaign performed.

• Providing your sales rep with information to help upsell the client.

• You will be responsible for some project managing and special projects and events working closely with Marketing and other groups to ensure all IAB Ad policies and CBC-RC Ad Requirements are fully integrated into every project. You will also be responsible for other duties within the scope of ad operations and sales as required.

We are looking for a candidate with the following:

• Three years experience in the online ad industry media sales and/or marketing.

• Three years of proven working knowledge of Google Ad Manager and Advendio or other OMS platforms.

• Experience with Google Publisher Tags 3rd party ad tags audio normalization VAST and VPAID technology.

• Knowledge of the programmatic space RTB and programmatic guaranteed campaigns.

• Experience in Internet Technologies such as JavaScript HTML CSS and Video assets.

• Experience with both Microsoft Office and Google G Suite.

• Up-to-date knowledge of all mobile technology (Platforms Devices Operating Systems mobile SDKs such as Ad Mob and GMA).

• Up-to-date knowledge of Canadian IAB standards and best practices.

• Proven customer service knowledge and skills.

• Strong attention to detail excellent organizational and problem-solving skills.

• Excellent written and verbal communication.

• Strong technical aptitude or willingness to learn.

• Strong interpersonal skills for interacting effectively with key internal and external contacts.

• Judgment and resourcefulness to solve problems both technical and interrelational independently.

• Ability to collaborate and improvements to current processes and procedures.

• Ability to multitask and work in a fast-paced team environment.

• Ability to excel as a part of a national team in a very entrepreneurial innovative and dynamic environment that thrives on change and re-invention.

• Flexible working hours may be required on an as-needed basis.

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest but only candidates selected for an interview will be contacted.

As part of our recruitment process candidates who advance to the next

step will be asked to complete a background check. This includes:

• A mandatory Criminal record check.

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our countrys diversity. Thats because we can only create and tell the stories that connect Canadians by having a workforce that mirrors the ever-changing makeup of our country. Thats why we as an employer value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued but also extend to and pervade all the services we provide as Canadas public broadcaster. For more information visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process please inform us as soon as possible by sending an e-mail to .

You are invited to consult and familiarize yourself with our Code of Conduct which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of the event that you become an employee it will be important to inform us as quickly as possible of any situation that because of your hiring constitutes or could appear to constitute a conflict of interest.

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