Student Center Ambassasor

Department: Student Life Title: Student Center Ambassador Pay Range: $16.50/Hr.
Date: September 3 2025 Report to: Admin. Assistant to the V.P. of Student Life

JOB SUMMARY: The Student Center Ambassador assists to supervise maintain a clean and inviting
environment and provide excellent customer service.

DUTIES AND RESPONSIBILITIES:

• Provide excellent service to customers (students faculty staff and community
  members) who visit the Student Center.
• Student Center Events: Whenever there is an event the Student Center Ambassador
  has to help out and make sure everything is left clean and organized.
• Be sure to turn on the open sign if you are in the first shift and off if you are the last shift.
• You may not leave your work area until you check out.
• The desk in the Student Center is your work area. Your friends can come to greet you and
  be there for a brief moment but you should not put chairs next to the desk while you are
  working.
• Turn on and off the TVs daily change channels and maintain volume levels. Keep the
  TV controls in the closet.
• There is a container under the desk with cleaning supplies for you to wipe the tables 30
  minutes before you finish your shift and arrange all the furniture.
• Make sure the games have the necessary items to be used and put them in the closet at the
  end of the day.
• Make sure Student Center is respected and maintained
• Keep Student Center clean (wiping tables cleaning windows and glass sweeping
  floors dusting) as needed.
• There should be no garbage or dirty tables at the beginning or ending of your shift.
• Floors must be swept before leaving each shift.
• Put all cleaning supplies away at the end of your shift.
• Make sure furniture is kept in an orderly manner.
• Maintain acceptable noise level.
• Close Student Center for Chapel on Tuesdays. Make sure you close at 10:50 a.m.
• Report suspicious activity to Campus Security or any emergency door alarm incidents.
• On Fridays collect all the game items put them in the closet and cover the large items with
  the protective covers.
• Minimum cell phone use

KNOWLEDGE SKILLS AND ABILITIES:

• Being courteous kind and respectful
• Ability to speak well
• Ability to listen to and understand what is being requested
• Ability to solve problem
• Maintaining a professionalism demeanor

ACHIEVING GOOD CUSTOMER SERVICE:

• Listen to what is being asked
• Anticipate needs
• Make people feel like they have been helped
• Apologize when needed and accept responsibility

SPACIAL REQUIREMENTS:

• Must currently be a student at La Sierra University.