Hospitality/Print Associate - Mon - Fri 9am-6pm
Hospitality/Print Associate - Mon - Fri 9am-6pm
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Job Description
The Hospitality/Print Associate position is responsible for providing hospitality catering reception assistance and general office services support at our client site in Washington DC working Monday to Friday 9:00 am to 6:00 pm!
Pay: $22.00 - $23.50/hour
Job Overview
First impressions are crucial as they reflect our clients core values and principles. The Hospitality Associate is responsible for delivering exceptional hospitality and catering services at a client site. This role includes managing food and beverage setups conference room arrangements pantry maintenance and providing reception assistance. Additionally the associate will conduct quality workplace checks such as hoteling offices and offer general office services support including print and mail. They will also provide hospitality support for events and client meetings ensuring a seamless and welcoming environment. The ideal candidate will have an eye for detail and a strong focus on delivering an exceptional customer experience and maintaining service excellence.
Job qualifications
High school diploma or equivalent.
Minimum (2) year professional experience in hospitality restaurant or housekeeping industry.
Able to make independent decisions that conform to business needs and policy.
Strong interpersonal communication skills required.
Excellent organizational skills required.
Must be able to meet deadlines and complete all projects in a timely manner.
Strong attention to detail is required.
Must work well in a team environment.
Professional attire and demeanor required.
Good written communication skills.
Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level.
Ability to work in a fast paced high-energy environment.
Ability to work on multiple projects simultaneously.
Ability to operate basic audio/visual equipment.
Professional telephone demeanor.
Ability to anticipate clients needs for meetings and events.
Must be self-motivated with a positive can-do attitude.
Proven customer service skills are required to create maintain and enhance customer relationships.
Job duties
Check the conference room and meeting schedule throughout the shift and make note of any changes to ensure meetings are set up accurately.
*Set up conference rooms according to the clients request including food and beverages
utensils ice etc.
Clean up conference rooms after use.
Prepare coffee and other beverages in assigned pantries each morning.
Clean up coffee makers Pantry in each kitchen in the evening. Throughout the day
Communicate with supervisor or client on meeting request concerns or deadline issues.
Support daily workspace quality checks hotel offices & desks meeting rooms & collaboration spaces etc.
Maintain inventory of catering supplies and order supplies as needed.
*Place orders for food and beverages for use during meetings
Coordinate and act as liaison with personnel food merchants selected contact and outside vendor(s) to ensure the pricing is competitive and reviewed quarterly.
Ensure the value-added products and services are secured at competitive rates that have been vetted.
Perform appropriate vendor selection and management associated with department services and/or products.
Assist in training new hires.
Prioritize workflow.
Assist in process improvement ideas.
Adhere to Williams Lea policies in addition to client site policies.
Use equipment and supplies in a cost-efficient manner.
Must be able to lift up to 50 lbs. on a regular basis.
Provide back-up support for Reception.
Provide back-up support to Print & Mail as needed.
#piq
Required Experience:
IC
Employment Type
Full-Time
